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Heartland Living & Rehab at the Moses H Cone Memor

All states › North Carolina › Greensboro › Heartland Living & Rehab at the Moses H Cone Memor

1131 North Church Street Greensboro, NC 27401 · Guilford County

(336) 358-5100

All 11 nursing homes in Greensboro, NC (11 take Medicaid)

Accepts Medicare Accepts Medicaid 107 certified beds For profit

CMS certification number 345391 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Heartland Living & Rehab at the Moses H Cone Memor a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heartland Living & Rehab at the Moses H Cone Memor as of October 2026.

CMS rates it 4 out of 5 stars overall, above the North Carolina average of 3.0. Inspectors issued 13 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 2 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.70 hours per resident per day at Heartland Living & Rehab at the Moses H Cone Memor, above the North Carolina median of 3.57 (US median: 3.72). About 0.23 of those hours are from registered nurses. On weekends it falls to 3.36 hours, 9% below its all-week average. 35.3% of nursing staff left within a year (North Carolina median 48.5%). That is lower than most homes in North Carolina, a sign of a steadier team.

Nursing care per resident per day 3.70 hours
Above the North Carolina median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.23 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.36 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 35.3% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover — Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds107
Residents per day 92 About 86% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJuly 1991
Part of a chainCentury Care Management
Legal business nameHEARTLAND OF GREENSBORO, INC

Paying for care at Heartland Living & Rehab at the Moses H Cone Memor: Medicare and Medicaid

Heartland Living & Rehab at the Moses H Cone Memor is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on April 30, 2026 and found 0 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 13 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 13 citations at Heartland Living & Rehab at the Moses H Cone Memor across 3 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 13 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were pharmacy service (3) and resident rights (3). The most serious was cited under the CMS rule to "have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis" (tag F0727, level E, February 26, 2025).

April 30, 2026 · 2 citations · includes complaint inspection

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Complaint inspection · Deficient, Provider has date of correction (May 22, 2026)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Complaint inspection · Deficient, Provider has date of correction (May 22, 2026)

February 26, 2025 · 3 citations

EHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Potential for more than minimal harm · Nursing and Physician Services Deficiencies · Tag F0727 · Deficient, Provider has date of correction (Mar 19, 2025)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Mar 19, 2025)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Mar 19, 2025)

September 28, 2023 · 8 citations

EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0755 · Deficient, Provider has date of correction (Nov 1, 2023)

EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Nov 1, 2023)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Nov 1, 2023)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Nov 1, 2023)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Nov 1, 2023)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Nov 1, 2023)

DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Potential for more than minimal harm · Administration Deficiencies · Tag F0867 · Deficient, Provider has date of correction (Nov 1, 2023)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Nov 1, 2023)

Questions to ask on a tour of Heartland Living & Rehab at the Moses H Cone Memor

  1. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 3/5 2/5
August 2026 4/5 4/5 3/5 2/5
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Location

Hospitals near Heartland Living & Rehab at the Moses H Cone Memor

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Linden Place Center for Nursing and Rehabilitation Greensboro · 0.4 mi away ★★★☆☆ Inspection 2/5 · Staffing 2/5 105 beds · Medicaid
Kindred Hospital East Greensboro Greensboro · 3.0 mi away ★★★☆☆ Inspection 3/5 · Staffing 2/5 23 beds · Medicaid
Blumenthal Health and Rehabilitation Center Greensboro · 3.0 mi away Not rated Inspection — · Staffing — 134 beds · Medicaid
Maple Grove Health and Rehabilitation Center Greensboro · 3.7 mi away ★★★★★ Inspection 4/5 · Staffing 3/5 210 beds · Medicaid
Guilford Health Care Center Greensboro · 3.7 mi away ★★☆☆☆ Inspection 2/5 · Staffing 1/5 110 beds · Medicaid

More nursing homes near Heartland Living & Rehab at the Moses H Cone Memor ›   All nursing homes in Greensboro ›

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Other Century Care Management nursing homes in North Carolina

Affiliation comes from CMS's affiliated-entity data, October 2026. All 7 Century Care Management nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/north-carolina/greensboro/heartland-living-and-rehab-at-the-moses-h-cone-memor/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.