All states › North Carolina › Greensboro › Guilford Health Care Center
2041 Willow Road Greensboro, NC 27406 · Guilford County
All 11 nursing homes in Greensboro, NC (11 take Medicaid)
CMS certification number 345460 · See this home on Medicare Care Compare
Is Guilford Health Care Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Guilford Health Care Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.51 hours per resident per day at Guilford Health Care Center, about the same as the North Carolina median of 3.57 (US median: 3.72). About 0.38 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 9% below its all-week average. 60.8% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Guilford Health Care Center: Medicare and Medicaid
Guilford Health Care Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 18, 2026 and found 5 deficiencies. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at Guilford Health Care Center across 4 inspection dates, 6 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 27 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were nutrition and dietary (6) and quality of life and care (6). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, March 18, 2026). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 18, 2026 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
April 17, 2025 · 14 citations · includes complaint inspection
FEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EEnsure medication error rates are not 5 percent or greater.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DHonor the resident's right to manage his or her financial affairs.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DPrepare residents for a safe transfer or discharge from the nursing home.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DEnsure each resident receives an accurate assessment.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
January 24, 2024 · 7 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
November 9, 2023 · 1 citation · includes complaint inspection
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Guilford Health Care Center
- CMS cited the home under its abuse and neglect rules on March 18, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 60.8% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
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Location
Hospitals near Guilford Health Care Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.8 mi
-
3.8 mi
Moses H Cone Memorial Hospital, the GreensboroEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 44m for patients treated and sent home
-
14.6 mi
Alamance Regional Medical Center BurlingtonEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 48m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Guilford Health Care Center › All nursing homes in Greensboro ›
Compare Guilford Health Care Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Maple Grove Health and Rehabilitation Center · Greensboro · 5 stars · 2.0 mi
- Clapps Nursing Center · Pleasant Garden · 5 stars · 5.6 mi
- Ashton Health and Rehabilitation · McLeansville · 5 stars · 6.1 mi
- Camden Health and Rehabilitation · Greensboro · 5 stars · 6.8 mi
Other Lifeworks Rehab nursing homes in North Carolina
- King Health and Rehabilitation Center · King · 4 stars
- Huntersville Health & Rehabilitation Center · Huntersville · 3 stars
- Carolina Rehab Center of Cumberland · Fayetteville · 3 stars
- Carolina Rehab Center of Burke · Connelly Spring · 2 stars
- Belaire Health Care Center · Gastonia · 2 stars
- Alamance Health Care Center · Burlington · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 64 Lifeworks Rehab nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.