All states › North Carolina › Fayetteville › Carolina Rehab Center of Cumberland
4600 Cumberland Road Fayetteville, NC 28306 · Cumberland County
All 8 nursing homes in Fayetteville, NC (8 take Medicaid)
CMS certification number 345505 · See this home on Medicare Care Compare
Is Carolina Rehab Center of Cumberland a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Carolina Rehab Center of Cumberland as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.94 hours per resident per day at Carolina Rehab Center of Cumberland, above the North Carolina median of 3.57 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 3.44 hours, 13% below its all-week average. 51.8% of nursing staff left within a year (North Carolina median 48.5%). 3 administrators left in the past year.
About this nursing home
Paying for care at Carolina Rehab Center of Cumberland: Medicare and Medicaid
Carolina Rehab Center of Cumberland is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 2, 2025 and found 1 deficiency, plus 1 from complaint inspections in the same period. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at Carolina Rehab Center of Cumberland across 9 inspection dates, 20 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 4, 2024 (complaint inspection). The most common areas cited were quality of life and care (11) and resident rights (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, November 4, 2024). 2 citations were under CMS's abuse, neglect and exploitation rules.
January 21, 2026 · 1 citation · includes complaint inspection
DEnsure medication error rates are not 5 percent or greater.
July 2, 2025 · 1 citation
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
March 5, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 4, 2024 · 3 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DKeep residents' personal and medical records private and confidential.
DEnsure that residents are free from significant medication errors.
October 11, 2024 · 2 citations · includes complaint inspection
EProvide appropriate care/assistance for a resident with a prosthesis.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 21, 2024 · 1 citation · includes complaint inspection
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 3, 2024 · 10 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
GSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
EProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
EEnsure that residents are free from significant medication errors.
EDevelop and implement policies and procedures for flu and pneumonia vaccinations.
DGive the resident's representative the ability to exercise the resident's rights.
DHonor the resident's right to manage his or her financial affairs.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
March 25, 2024 · 4 citations, includes immediate jeopardy · includes complaint inspection
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
February 2, 2023 · 2 citations
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Questions to ask on a tour of Carolina Rehab Center of Cumberland
- Inspectors cited the home at the immediate-jeopardy level on November 4, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 3, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $97,936 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 5, 2025 | Fine | $15,015 |
| Oct 11, 2024 | Fine | $16,801 |
| May 3, 2024 | Fine | $49,319 |
| Mar 25, 2024 | Fine | $5,850 |
| Mar 25, 2024 | Fine | $10,951 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
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Location
Hospitals near Carolina Rehab Center of Cumberland
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.3 mi
Cape Fear Valley Medical Center FayettevilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 36m for patients treated and sent home
- 5.3 mi
-
7.4 mi
Fayetteville Nc VA Medical Center FayettevilleNo ER listed in Medicare data ★★★★★ Medicare overall 5 of 5
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Carolina Rehab Center of Cumberland › All nursing homes in Fayetteville ›
Compare Carolina Rehab Center of Cumberland with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Village Green Health and Rehabilitation · Fayetteville · 5 stars · 3.2 mi
- Autumn Care of Fayetteville · Fayetteville · 5 stars · 3.7 mi
- Haymount Rehabilitation & Nursing Center · Fayetteville · 5 stars · 5.0 mi
- Whispering Pines Nursing & Rehab Center · Fayetteville · 5 stars · 7.9 mi
Other Lifeworks Rehab nursing homes in North Carolina
- King Health and Rehabilitation Center · King · 4 stars
- Huntersville Health & Rehabilitation Center · Huntersville · 3 stars
- Carolina Rehab Center of Burke · Connelly Spring · 2 stars
- Belaire Health Care Center · Gastonia · 2 stars
- Guilford Health Care Center · Greensboro · 2 stars
- Alamance Health Care Center · Burlington · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 64 Lifeworks Rehab nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.