All states › North Carolina › Fayetteville › The Carrolton of Fayetteville
2461 Legion Road Fayetteville, NC 28306 · Cumberland County
All 8 nursing homes in Fayetteville, NC (8 take Medicaid)
CMS certification number 345376 · See this home on Medicare Care Compare
Is The Carrolton of Fayetteville a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Carrolton of Fayetteville as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.42 hours per resident per day at The Carrolton of Fayetteville, below the North Carolina median of 3.57 (US median: 3.72). About 0.31 of those hours are from registered nurses. On weekends it falls to 2.86 hours, 16% below its all-week average. Ask how weekends are staffed. 41.3% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at The Carrolton of Fayetteville: Medicare and Medicaid
The Carrolton of Fayetteville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on September 12, 2025 and found 4 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at The Carrolton of Fayetteville across 8 inspection dates, 10 of them from complaint investigations. 2 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on July 3, 2018. The most common areas cited were resident assessment and care planning (6) and pharmacy service (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level J, July 3, 2018). 3 citations were under CMS's abuse, neglect and exploitation rules.
June 3, 2026 · 1 citation · includes complaint inspection
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
September 12, 2025 · 4 citations
FDispose of garbage and refuse properly.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
June 14, 2024 · 2 citations · includes complaint inspection
DPASARR screening for Mental disorders or Intellectual Disabilities
BImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
June 4, 2024 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
April 25, 2024 · 1 citation · includes complaint inspection
DRespond appropriately to all alleged violations.
April 2, 2024 · 2 citations · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
DEnsure that residents are free from significant medication errors.
February 29, 2024 · 4 citations · includes complaint inspection
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
July 3, 2018 · 11 citations, includes immediate jeopardy
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JProvide safe and appropriate respiratory care for a resident when needed.
GProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
FKeep all essential equipment working safely.
DEnsure each resident receives an accurate assessment.
DHonor each resident's preferences, choices, values and beliefs.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Questions to ask on a tour of The Carrolton of Fayetteville
- Inspectors cited the home at the immediate-jeopardy level on July 3, 2018 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 25, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 3/5 | 2/5 | 2/5 |
| August 2026 | 3/5 | 3/5 | 2/5 | 2/5 |
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Location
Hospitals near The Carrolton of Fayetteville
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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1.9 mi
Cape Fear Valley Medical Center FayettevilleEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 36m for patients treated and sent home
- 3.1 mi
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5.6 mi
Fayetteville Nc VA Medical Center FayettevilleNo ER listed in Medicare data ★★★★★ Medicare overall 5 of 5
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Carrolton of Fayetteville › All nursing homes in Fayetteville ›
Compare The Carrolton of Fayetteville with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Village Green Health and Rehabilitation · Fayetteville · 5 stars · 2.2 mi
- Haymount Rehabilitation & Nursing Center · Fayetteville · 5 stars · 4.1 mi
- Autumn Care of Fayetteville · Fayetteville · 5 stars · 6.1 mi
- Whispering Pines Nursing & Rehab Center · Fayetteville · 5 stars · 6.4 mi
Other Carrolton Nursing Homes nursing homes in North Carolina
- The Carrolton of Nash · Rocky Mount · 4 stars
- The Carrolton of Plymouth · Plymouth · 4 stars
- The Carrolton of Lumberton · Lumberton · 1 stars
- The Carrolton of Williamston · Williamston · 1 stars
- The Carrolton of Dunn · Dunn · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 6 Carrolton Nursing Homes nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.