All states › North Carolina › Marshville › Autumn Care of Marshville
311 W Phifer Street Marshville, NC 28103 · Union County
CMS certification number 345268 · See this home on Medicare Care Compare
Is Autumn Care of Marshville a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Autumn Care of Marshville as of October 2026.
CMS rates it 2 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.34 hours per resident per day at Autumn Care of Marshville, below the North Carolina median of 3.57 (US median: 3.72). About 0.33 of those hours are from registered nurses. On weekends it falls to 3.05 hours, 9% below its all-week average. 58.5% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Autumn Care of Marshville: Medicare and Medicaid
Autumn Care of Marshville is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 12, 2026 and found 1 deficiency, plus 3 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 15 citations at Autumn Care of Marshville across 6 inspection dates, 9 of them from complaint investigations. 4 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on September 26, 2024 (complaint inspection). The most common areas cited were quality of life and care (6) and pharmacy service (2). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level J, September 26, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.
February 12, 2026 · 4 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure that residents are free from significant medication errors.
DProvide or obtain dental services for each resident.
August 21, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 24, 2025 · 1 citation, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
November 20, 2024 · 2 citations
DProvide and implement an infection prevention and control program.
CPost nurse staffing information every day.
September 26, 2024 · 4 citations, includes immediate jeopardy · includes complaint inspection
JImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
June 22, 2023 · 3 citations
DEnsure each resident receives an accurate assessment.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Questions to ask on a tour of Autumn Care of Marshville
- Inspectors cited the home at the immediate-jeopardy level on September 26, 2024 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 26, 2024. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 58.5% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $44,751 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 21, 2025 | Fine | $15,015 |
| Jan 24, 2025 | Fine | $12,935 |
| Sep 26, 2024 | Fine | $8,400 |
| Sep 26, 2024 | Fine | $8,401 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 1/5 | 5/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
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Location
Hospitals near Autumn Care of Marshville
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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8.6 mi
Carolinas Medical Center-Union MonroeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 12m for patients treated and sent home
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16.9 mi
Anson Community Hospital WadesboroEmergency roomMedian ER visit 1h 58m for patients treated and sent home
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21.3 mi
Presbyterian Hospital Matthews MatthewsEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 4m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Autumn Care of Marshville › All nursing homes in Marshville ›
Compare Autumn Care of Marshville with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Jesse Helms Nursing Center · Monroe · 5 stars · 8.7 mi
- Stratford Manor Health & Rehab · Monroe · 4 stars · 7.0 mi
- Monroe Rehabilitation Center · Monroe · 4 stars · 9.1 mi
Other Saber Healthcare Group nursing homes in North Carolina
- Autumn Care of Statesville · Statesville · 5 stars
- Autumn Care of Fayetteville · Fayetteville · 5 stars
- Autumn Care of Biscoe · Biscoe · 5 stars
- Autumn Care of Cornelius · Cornelius · 4 stars
- Autumn Care of Drexel · Morganton · 4 stars
- Davie Nursing and Rehabilitation Center · Mocksville · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 126 Saber Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.