All states › North Carolina › Monroe › Monroe Rehabilitation Center
1212 Sunset Drive East Monroe, NC 28112 · Union County
All 4 nursing homes in Monroe, NC (4 take Medicaid)
CMS certification number 345254 · See this home on Medicare Care Compare
Is Monroe Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Monroe Rehabilitation Center as of October 2026.
CMS rates it 4 out of 5 stars overall, above the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.70 hours per resident per day at Monroe Rehabilitation Center, above the North Carolina median of 3.57 (US median: 3.72). About 0.55 of those hours are from registered nurses. On weekends it falls to 3.09 hours, 16% below its all-week average. Ask how weekends are staffed. 53.8% of nursing staff left within a year (North Carolina median 48.5%).
About this nursing home
Paying for care at Monroe Rehabilitation Center: Medicare and Medicaid
Monroe Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 19, 2026 and found 1 deficiency. In total, inspectors issued 21 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 21 citations at Monroe Rehabilitation Center across 5 inspection dates, 8 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 17, 2025 (complaint inspection). The most common areas cited were resident rights (8) and nutrition and dietary (3). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, April 17, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
March 19, 2026 · 1 citation
DHonor the resident's right to organize and participate in resident/family groups in the facility.
September 30, 2025 · 3 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
April 17, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
January 8, 2025 · 9 citations, includes actual harm · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
CPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
June 8, 2023 · 7 citations
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
BNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Questions to ask on a tour of Monroe Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on April 17, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on September 30, 2025. How are staff trained, and how are concerns reported?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $61,174 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Sep 30, 2025 | Fine | $28,243 |
| Apr 17, 2025 | Fine | $16,985 |
| Jan 22, 2025 | Fine | $4,246 |
| Jan 22, 2025 | Payment Denial | 7 days of payments denied |
| Jan 8, 2025 | Fine | $11,700 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near Monroe Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
Carolinas Medical Center-Union MonroeEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 12m for patients treated and sent home
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14.7 mi
Presbyterian Hospital Matthews MatthewsEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 4h 4m for patients treated and sent home
- 17.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Monroe Rehabilitation Center › All nursing homes in Monroe ›
Compare Monroe Rehabilitation Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Jesse Helms Nursing Center · Monroe · 5 stars · 0.6 mi
Other Sovereign Healthcare Holdings nursing homes in North Carolina
- Cypress Pointe Rehabilitation Center · Wilmington · 5 stars
- Zebulon Rehabilitation Center · Zebulon · 5 stars
- Silas Creek Rehabilitation Center · Winston-Salem · 4 stars
- Pettigrew Rehabilitation Center · Durham · 4 stars
- Lincolnton Rehabilitation Center · Lincolnton · 3 stars
- Treyburn Rehabilitation Center · Durham · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 43 Sovereign Healthcare Holdings nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.