All states › North Carolina › Taylorsville › Valley Nursing and Rehabilitation Center
581 Nc Highway 16 South Taylorsville, NC 28681 · Alexander County
CMS certification number 345247 · See this home on Medicare Care Compare
Is Valley Nursing and Rehabilitation Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Valley Nursing and Rehabilitation Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.57 hours per resident per day at Valley Nursing and Rehabilitation Center, above the North Carolina median of 3.57 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 4.13 hours, 10% below its all-week average. 65.5% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Valley Nursing and Rehabilitation Center: Medicare and Medicaid
Valley Nursing and Rehabilitation Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on January 8, 2026 and found 1 deficiency, plus 4 from complaint inspections in the same period. In total, inspectors issued 28 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 28 citations at Valley Nursing and Rehabilitation Center across 6 inspection dates, 20 of them from complaint investigations. 7 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on January 13, 2025 (complaint inspection). The most common areas cited were quality of life and care (8) and freedom from abuse, neglect, and exploitation (5). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level J, January 13, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
May 26, 2026 · 1 citation · includes complaint inspection
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
January 8, 2026 · 4 citations · includes complaint inspection
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
August 26, 2025 · 1 citation · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
January 13, 2025 · 6 citations, includes immediate jeopardy · includes complaint inspection
JImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
JEnsure the physician properly assigns and delegates tasks to a physician assistant, nurse practitioner or clinical nurse specialist.
GProvide safe, appropriate pain management for a resident who requires such services.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
October 8, 2024 · 15 citations, includes immediate jeopardy · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
JProvide appropriate treatment and care according to orders, resident’s preferences and goals.
JEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure services provided by the nursing facility meet professional standards of quality.
DEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide enough food/fluids to maintain a resident's health.
DProvide and implement an infection prevention and control program.
June 14, 2024 · 1 citation · includes complaint inspection
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Questions to ask on a tour of Valley Nursing and Rehabilitation Center
- Inspectors cited the home at the immediate-jeopardy level on January 13, 2025 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on May 26, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 65.5% a year. How many of the staff come from agencies?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
4 penalties in the last three years, including $108,157 in fines.
| Date | Type | Amount or length |
|---|---|---|
| May 26, 2026 | Fine | $19,600 |
| Aug 26, 2025 | Fine | $5,122 |
| Jan 13, 2025 | Fine | $48,380 |
| Oct 8, 2024 | Fine | $35,055 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 1/5 | 2/5 | 2/5 |
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Location
Hospitals near Valley Nursing and Rehabilitation Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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11.4 mi
Catawba Valley Medical Center HickoryEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 48m for patients treated and sent home
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11.6 mi
Frye Regional Medical Center HickoryEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 54m for patients treated and sent home
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18.2 mi
Caldwell Memorial Hospital LenoirEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 25m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Cch Healthcare nursing homes in North Carolina
- The Greens at Cabarrus · Concord · 5 stars
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- The Greens at Maple Leaf · Statesville · 4 stars
- The Greens at Viewmont · Hickory · 3 stars
- The Greens at Pinehurst Rehabilitation & Living Center · Pinehurst · 3 stars
- The Greens at Hendersonville · Hendersonville · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Cch Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.