All states › North Carolina › Winston-Salem › The Oaks
901 Bethesda Road Winston-Salem, NC 27103 · Forsyth County
All 10 nursing homes in Winston-Salem, NC (9 take Medicaid)
CMS certification number 345284 · See this home on Medicare Care Compare
Is The Oaks a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Oaks as of October 2026.
CMS rates it 1 out of 5 stars overall, below the North Carolina average of 3.0.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.31 hours per resident per day at The Oaks, below the North Carolina median of 3.57 (US median: 3.72). About 0.33 of those hours are from registered nurses. On weekends it falls to 2.92 hours, 12% below its all-week average. 71.4% of nursing staff left within a year (North Carolina median 48.5%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at The Oaks: Medicare and Medicaid
The Oaks is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet North Carolina's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 22, 2025 and found 11 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 25 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 25 citations at The Oaks across 4 inspection dates, 2 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 22 were "potential for more than minimal harm" (D–F) and 3 were minimal (A–C). The most common areas cited were resident rights (7) and quality of life and care (4). The most serious was cited under the CMS rule to "employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician" (tag F0801, level F, August 22, 2025).
August 5, 2026 · 1 citation · includes complaint inspection
DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
August 22, 2025 · 11 citations
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDispose of garbage and refuse properly.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
DHonor the resident's right to organize and participate in resident/family groups in the facility.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide or get specialized rehabilitative services as required for a resident.
DProvide bedrooms that don't allow residents to see each other when privacy is needed.
BSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
July 24, 2024 · 5 citations · includes complaint inspection
EHonor the resident's right to organize and participate in resident/family groups in the facility.
EProvide or obtain dental services for each resident.
DAllow resident to participate in the development and implementation of his or her person-centered plan of care.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
September 15, 2023 · 8 citations
EHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
EEnsure that residents are free from significant medication errors.
ESet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
BNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Questions to ask on a tour of The Oaks
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 71.4% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 1/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 2/5 |
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Location
Hospitals near The Oaks
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
- 0.1 mi
-
0.1 mi
Forsyth Memorial Hospital Winston-SalemEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 26m for patients treated and sent home
- 1.3 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near The Oaks › All nursing homes in Winston-Salem ›
Compare The Oaks with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Brookridge Retirement Community · Winston-Salem · 5 stars · 4.6 mi
- Silas Creek Rehabilitation Center · Winston-Salem · 4 stars · 0.3 mi
- Arbor Acres United Methodist Retirement Community · Winston-Salem · 4 stars · 2.2 mi
- Salemtowne · Winston-Salem · 4 stars · 5.2 mi
Other Liberty Senior Living nursing homes in North Carolina
- Yadkin Nursing and Care Center · Yadkinville · 5 stars
- Parkview Health and Rehabilitation Center · Chapel Hill · 5 stars
- Briar Creek Health Center · Charlotte · 5 stars
- Inn at Quail Haven Village · Pinehurst · 4 stars
- Woodlands Nursing & Rehabilitation Center · Fayetteville · 4 stars
- Liberty Commons Nursing & Rehabilitation Center · Burlington · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 37 Liberty Senior Living nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.