All states › Ohio › Loveland › Otterbein Loveland
6405 Small House Circle Loveland, OH 45140 · Clermont County
All 5 nursing homes in Loveland, OH (5 take Medicaid)
CMS certification number 366445 · See this home on Medicare Care Compare
Is Otterbein Loveland a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Otterbein Loveland as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
50% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Otterbein Loveland: Medicare and Medicaid
Otterbein Loveland is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 25, 2025 and found 6 deficiencies, plus 10 from complaint inspections in the same period. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at Otterbein Loveland across 5 inspection dates, 11 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on May 1, 2023. The most common areas cited were quality of life and care (6) and nutrition and dietary (5). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, May 1, 2023). 1 citation was under CMS's abuse, neglect and exploitation rules.
March 26, 2026 · 5 citations · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DKeep residents' personal and medical records private and confidential.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
August 25, 2025 · 11 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EProvide activities to meet all resident's needs.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
March 28, 2024 · 1 citation · includes complaint inspection
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
May 1, 2023 · 8 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
February 6, 2020 · 2 citations
FObserve each nurse aide's job performance and give regular training.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
Questions to ask on a tour of Otterbein Loveland
- Inspectors cited the home at the actual-harm level on May 1, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on August 25, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 3/5 |
| August 2026 | 1/5 | 2/5 | 1/5 | 3/5 |
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Location
Hospitals near Otterbein Loveland
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
4.6 mi
Bethesda North Hospital CincinnatiEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 35m for patients treated and sent home
-
6.6 mi
Jewish Hospital, LLC CincinnatiEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 20m for patients treated and sent home
- 6.8 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Otterbein Loveland › All nursing homes in Loveland ›
Compare Otterbein Loveland with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Laurels of Milford · Milford · 5 stars · 2.7 mi
- S.E.M. Haven Health Care Center · Milford · 5 stars · 4.4 mi
- Twin Lakes · Cincinnati · 5 stars · 4.9 mi
- Chamberlin Healthcare Center · Cincinnati · 5 stars · 7.8 mi
Other Otterbein Seniorlife nursing homes in Ohio
- Otterbein North Shore · Lakeside · 5 stars
- Otterbein at Granville · Granville · 5 stars
- Otterbein Lebanon Retirement Community · Lebanon · 5 stars
- Otterbein at Maineville · Maineville · 4 stars
- Otterbein Springboro · Centerville · 4 stars
- Otterbein Union Township · Batavia · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 20 Otterbein Seniorlife nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.