All states › Ohio › Milford › Arbors at Milford
5900 Meadowcreek Drive Milford, OH 45150 · Clermont County
All 3 nursing homes in Milford, OH (3 take Medicaid)
CMS certification number 365675 · See this home on Medicare Care Compare
Is Arbors at Milford a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Arbors at Milford as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Ohio average of 3.2.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 5.04 hours per resident per day at Arbors at Milford, above the Ohio median of 3.58 (US median: 3.72). About 1.05 of those hours are from registered nurses. On weekends it falls to 4.34 hours, 14% below its all-week average. 54.7% of nursing staff left within a year (Ohio median 48.9%).
About this nursing home
Paying for care at Arbors at Milford: Medicare and Medicaid
Arbors at Milford is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Ohio's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on March 12, 2026 and found 3 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 47 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 47 citations at Arbors at Milford across 5 inspection dates, 14 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on April 9, 2025. The most common areas cited were quality of life and care (14) and resident assessment and care planning (6). The most serious was cited under the CMS rule to "immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident" (tag F0580, level J, April 9, 2025). 4 citations were under CMS's abuse, neglect and exploitation rules.
March 12, 2026 · 6 citations · includes complaint inspection
FObserve each nurse aide's job performance and give regular training.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that residents are free from significant medication errors.
April 9, 2025 · 16 citations, includes immediate jeopardy · includes complaint inspection
JImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
ETimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
ERespond appropriately to all alleged violations.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DEnsure each resident receives an accurate assessment.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DProvide and implement an infection prevention and control program.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
December 4, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection
JProvide safe and appropriate respiratory care for a resident when needed.
March 19, 2024 · 7 citations, includes actual harm · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide and implement an infection prevention and control program.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide activities to meet all resident's needs.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
May 13, 2022 · 17 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
GProvide safe, appropriate pain management for a resident who requires such services.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FProvide and implement an infection prevention and control program.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DReasonably accommodate the needs and preferences of each resident.
DEnsure each resident receives an accurate assessment.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
DEnsure that residents are free from significant medication errors.
DProvide routine and 24-hour emergency dental care for each resident.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
CObserve each nurse aide's job performance and give regular training.
Questions to ask on a tour of Arbors at Milford
- Inspectors cited the home at the immediate-jeopardy level on April 9, 2025 under the rule on resident rights. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 12, 2026. How are staff trained, and how are concerns reported?
- There were 3 infection-control citations. Who leads infection prevention, and what is the current outbreak policy?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $117,782 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Apr 9, 2025 | Fine | $17,345 |
| Apr 9, 2025 | Fine | $17,345 |
| Dec 4, 2024 | Fine | $66,291 |
| Mar 19, 2024 | Fine | $16,801 |
| Mar 19, 2024 | Payment Denial | 1 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 4/5 | 2/5 |
| August 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
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Location
Hospitals near Arbors at Milford
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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6.1 mi
Bethesda North Hospital CincinnatiEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 35m for patients treated and sent home
-
6.9 mi
Jewish Hospital, LLC CincinnatiEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 20m for patients treated and sent home
- 8.6 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Arbors at Milford › All nursing homes in Milford ›
Compare Arbors at Milford with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Laurels of Milford · Milford · 5 stars · 0.7 mi
- S.E.M. Haven Health Care Center · Milford · 5 stars · 2.9 mi
- Twin Lakes · Cincinnati · 5 stars · 6.0 mi
- Eastgate Health Care Center · Cincinnati · 5 stars · 7.2 mi
Other Arbors at Ohio nursing homes in Ohio
- Arbors at Woodsfield · Woodsfield · 5 stars
- Arbors at Springfield · Springfield · 4 stars
- Arbors at Sylvania · Toledo · 4 stars
- The Arbors at Fairlawn · Fairlawn · 4 stars
- Arbors at Minerva · Minerva · 4 stars
- Arbors at Carroll · Carroll · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 16 Arbors at Ohio nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.