All states › Texas › Austin › Heritage Park Rehabilitation and Skilled Nursing Center
2806 Real St Austin, TX 78722 · Travis County
All 25 nursing homes in Austin, TX (21 take Medicaid)
CMS certification number 455599 · See this home on Medicare Care Compare
Is Heritage Park Rehabilitation and Skilled Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Heritage Park Rehabilitation and Skilled Nursing Center as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.36 hours per resident per day at Heritage Park Rehabilitation and Skilled Nursing Center, about the same as the Texas median of 3.30 (US median: 3.72). About 0.53 of those hours are from registered nurses. On weekends it falls to 2.84 hours, 15% below its all-week average. Ask how weekends are staffed. 31% of nursing staff left within a year (Texas median 50.2%). That is lower than most homes in Texas, a sign of a steadier team.
About this nursing home
Paying for care at Heritage Park Rehabilitation and Skilled Nursing Center: Medicare and Medicaid
Heritage Park Rehabilitation and Skilled Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 20, 2026 and found 6 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 49 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 49 citations at Heritage Park Rehabilitation and Skilled Nursing Center across 12 inspection dates, 14 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 14, 2025 (complaint inspection). The most common areas cited were quality of life and care (14) and resident rights (11). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, October 14, 2025). 3 citations were under CMS's abuse, neglect and exploitation rules.
February 20, 2026 · 6 citations
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
October 14, 2025 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 7, 2025 · 3 citations · includes complaint inspection
FHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
July 15, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
February 2, 2025 · 1 citation · includes complaint inspection
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
November 14, 2024 · 22 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide activities to meet all resident's needs.
EProvide and implement an infection prevention and control program.
EProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DKeep residents' personal and medical records private and confidential.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure medication error rates are not 5 percent or greater.
DEnsure that residents are free from significant medication errors.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHelp the resident make transportation arrangements to and from radiology services.
DProvide routine and 24-hour emergency dental care for each resident.
DEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
November 8, 2024 · 2 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
August 6, 2024 · 2 citations · includes complaint inspection
FMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
July 17, 2024 · 2 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
March 27, 2024 · 1 citation, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 31, 2023 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
September 20, 2023 · 7 citations
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
EMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DReasonably accommodate the needs and preferences of each resident.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide routine and 24-hour emergency dental care for each resident.
Questions to ask on a tour of Heritage Park Rehabilitation and Skilled Nursing Center
- Inspectors cited the home at the immediate-jeopardy level on October 14, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 14, 2024. How are staff trained, and how are concerns reported?
- Weekend staffing is 15% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
5 penalties in the last three years, including $56,007 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 14, 2025 | Fine | $14,725 |
| Jul 15, 2025 | Fine | $9,246 |
| Nov 8, 2024 | Fine | $11,749 |
| Mar 27, 2024 | Fine | $12,844 |
| Oct 31, 2023 | Fine | $7,443 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 3/5 | 5/5 |
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Location
Hospitals near Heritage Park Rehabilitation and Skilled Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
1.0 mi
St Davids Hospital AustinEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 40m for patients treated and sent home
-
1.4 mi
University Medical Center at Brackenridge AustinEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 4h 9m for patients treated and sent home
- 1.5 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Heritage Park Rehabilitation and Skilled Nursing Center › All nursing homes in Austin ›
Higher-rated nursing homes within 10 miles
- The Arbour at Westminster Manor · Austin · 5 stars · 3.5 mi
- Gracy Woods II Living Center · Austin · 5 stars · 8.3 mi
- Querencia at Barton Creek · Austin · 5 stars · 9.3 mi
- Oakcrest Nursing and Rehabilitation Center · Austin · 4 stars · 6.4 mi
Other Wellsential Health nursing homes in Texas
- Remington Transitional Care of San Antonio · San Antonio · 5 stars
- Stevens Nursing and Rehabilitation Center of Halle · Hallettsville · 5 stars
- Ebony Lake Nursing and Rehabilitation Center · Brownsville · 5 stars
- Windsor Nursing and Rehabilitation Center of San · San Diego · 5 stars
- Windsor Las Palmas Nursing and Rehabilitation Center · McAllen · 5 stars
- Port Lavaca Nursing and Rehabilitation Center · Port Lavaca · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 67 Wellsential Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.