facebook tracking The Arbour at Westminster Manor, Austin TX: CMS Ratings
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The Arbour at Westminster Manor

All states › Texas › Austin › The Arbour at Westminster Manor

4200 Jackson Ave Austin, TX 78731 · Travis County

(512) 454-4711

All 25 nursing homes in Austin, TX (21 take Medicaid)

Accepts Medicare 90 certified beds Non profit Continuing care retirement community

CMS certification number 676099 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is The Arbour at Westminster Manor a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for The Arbour at Westminster Manor as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Texas average of 2.8. Inspectors issued 8 citations in the last three years. CMS imposed 1 penalty, including $18,905 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 5 out of 5.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Staffing

Nursing staff spend about 4.96 hours per resident per day at The Arbour at Westminster Manor, above the Texas median of 3.30 (US median: 3.72). About 0.67 of those hours are from registered nurses. On weekends it falls to 4.52 hours, 9% below its all-week average. 31.9% of nursing staff left within a year (Texas median 50.2%). That is lower than most homes in Texas, a sign of a steadier team.

Nursing care per resident per day 4.96 hours
Above the Texas median of 3.30 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.67 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 4.52 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 31.9% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 43.8% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds90
Residents per day 81 About 90% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare
Certified sinceApril 2006
Part of a chainLife Care Services
Legal business nameWESTMINSTER MANOR

Paying for care at The Arbour at Westminster Manor: Medicare and Medicaid

The Arbour at Westminster Manor is certified for Medicare but not Medicaid. It can provide short-term skilled nursing and rehab covered by Medicare Part A, but if long-term care is needed and Medicaid becomes the payer, a move to a Medicaid-certified home would be needed. 21 other homes in Austin accept Medicaid. Nursing homes that accept Medicaid in Texas.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on December 3, 2025 and found 2 deficiencies. In total, inspectors issued 8 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 8 citations at The Arbour at Westminster Manor across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 8 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (4) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, December 3, 2025). 1 citation was under CMS's abuse, neglect and exploitation rules.

December 3, 2025 · 2 citations

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Jan 15, 2026)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Jan 15, 2026)

September 25, 2024 · 3 citations · includes complaint inspection

DReasonably accommodate the needs and preferences of each resident.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0558 · Deficient, Provider has date of correction (Oct 23, 2024)

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Oct 23, 2024)

DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0656 · Deficient, Provider has date of correction (Oct 23, 2024)

July 21, 2023 · 3 citations

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Sep 15, 2023)

DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0636 · Deficient, Provider has date of correction (Sep 15, 2023)

DEnsure each resident receives an accurate assessment.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0641 · Deficient, Provider has date of correction (Sep 15, 2023)

Questions to ask on a tour of The Arbour at Westminster Manor

  1. CMS cited the home under its abuse and neglect rules on September 25, 2024. How are staff trained, and how are concerns reported?
  2. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $18,905 in fines.

DateTypeAmount or length
Sep 25, 2024 Fine $18,905

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 5/5 5/5
August 2026 5/5 4/5 4/5 5/5
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Location

Hospitals near The Arbour at Westminster Manor

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Coral Rehabilitation and Nursing of Austin Austin · 2.3 mi away Not rated Inspection — · Staffing — 157 beds · Medicaid
Heritage Park Rehabilitation and Skilled Nursing Center Austin · 3.5 mi away ★★☆☆☆ Inspection 1/5 · Staffing 3/5 197 beds · Medicaid
Sage Park Austin Austin · 3.9 mi away ★★☆☆☆ Inspection 2/5 · Staffing 3/5 46 beds · Medicaid
Brookdale Westlake Hills Austin · 4.0 mi away ★★★☆☆ Inspection 2/5 · Staffing 4/5 90 beds
Sedona Trace Health and Wellness Center Austin · 4.6 mi away ★★★☆☆ Inspection 4/5 · Staffing 1/5 119 beds · Medicaid

More nursing homes near The Arbour at Westminster Manor ›   All nursing homes in Austin ›

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Other Life Care Services nursing homes in Texas

Affiliation comes from CMS's affiliated-entity data, October 2026. All 43 Life Care Services nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/texas/austin/the-arbour-at-westminster-manor/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.