All states › Texas › Dallas › Signature Pointe
14655 Preston Rd Dallas, TX 75254 · Dallas County
All 33 nursing homes in Dallas, TX (29 take Medicaid)
CMS certification number 675757 · See this home on Medicare Care Compare
Is Signature Pointe a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Signature Pointe as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Texas average of 2.8.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.41 hours per resident per day at Signature Pointe, above the Texas median of 3.30 (US median: 3.72). About 0.51 of those hours are from registered nurses. On weekends it falls to 3.17 hours, 7% below its all-week average. 50.4% of nursing staff left within a year (Texas median 50.2%).
About this nursing home
Paying for care at Signature Pointe: Medicare and Medicaid
Signature Pointe is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Texas's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on April 16, 2026 and found 14 deficiencies, plus 11 from complaint inspections in the same period. In total, inspectors issued 43 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 43 citations at Signature Pointe across 11 inspection dates, 22 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on December 21, 2023. The most common areas cited were resident rights (12) and quality of life and care (10). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, December 21, 2023). 3 citations were under CMS's abuse, neglect and exploitation rules.
April 16, 2026 · 15 citations
FPost a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
EProvide safe and appropriate respiratory care for a resident when needed.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide bedrooms that don't allow residents to see each other when privacy is needed.
DKeep residents' personal and medical records private and confidential.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure each resident receives an accurate assessment.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
January 14, 2026 · 3 citations · includes complaint inspection
DHonor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
December 8, 2025 · 1 citation · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
December 3, 2025 · 3 citations · includes complaint inspection
EKeep residents' personal and medical records private and confidential.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
November 25, 2025 · 4 citations · includes complaint inspection
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DReasonably accommodate the needs and preferences of each resident.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DProvide safe and appropriate respiratory care for a resident when needed.
August 12, 2025 · 2 citations · includes complaint inspection
EReasonably accommodate the needs and preferences of each resident.
EEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
May 9, 2025 · 3 citations · includes complaint inspection
EKeep residents' personal and medical records private and confidential.
EProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
February 13, 2025 · 5 citations · includes complaint inspection
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide safe and appropriate respiratory care for a resident when needed.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DProvide and implement an infection prevention and control program.
June 6, 2024 · 1 citation · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 29, 2024 · 1 citation · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
December 21, 2023 · 5 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
Questions to ask on a tour of Signature Pointe
- Inspectors cited the home at the actual-harm level on December 21, 2023 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on April 16, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $38,436 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Dec 21, 2023 | Fine | $38,436 |
| Dec 21, 2023 | Payment Denial | 7 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Signature Pointe
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.9 mi
Methodist Hospital for Surgery AddisonEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 1m for patients treated and sent home
-
3.0 mi
Medical City Dallas Hospital DallasEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 20m for patients treated and sent home
- 3.1 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Compare Signature Pointe with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- The Legacy Midtown Park · Dallas · 5 stars · 4.3 mi
- Carrara · Plano · 5 stars · 4.6 mi
- Brentwood Place One · Dallas · 5 stars · 4.8 mi
- Pure Health Transitional Care at Texas Health Pres · Dallas · 5 stars · 5.8 mi
Other Life Care Services nursing homes in Texas
- The Arbour at Westminster Manor · Austin · 5 stars
- Parkwood Village · Bedford · 5 stars
- Carillon · Lubbock · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 43 Life Care Services nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.