All states › Utah › Heber City › Rocky Mountain Care - the Lodge
544 East 1200 South Heber City, UT 84032 · Wasatch County
CMS certification number 465147 · See this home on Medicare Care Compare
Is Rocky Mountain Care - the Lodge a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Rocky Mountain Care - the Lodge as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Utah average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.69 hours per resident per day at Rocky Mountain Care - the Lodge, about the same as the Utah median of 3.68 (US median: 3.72). About 1.30 of those hours are from registered nurses. On weekends it falls to 3.24 hours, 12% below its all-week average. 73.3% of nursing staff left within a year (Utah median 50.6%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there. 2 administrators left in the past year.
About this nursing home
Paying for care at Rocky Mountain Care - the Lodge: Medicare and Medicaid
Rocky Mountain Care - the Lodge is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Utah's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 4, 2026 and found 12 deficiencies, plus 1 from complaint inspections in the same period. In total, inspectors issued 26 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 26 citations at Rocky Mountain Care - the Lodge across 4 inspection dates, 8 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 29, 2024 (complaint inspection). The most common areas cited were quality of life and care (11) and freedom from abuse, neglect, and exploitation (4). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level J, March 29, 2024). 4 citations were under CMS's abuse, neglect and exploitation rules.
June 4, 2026 · 13 citations · includes complaint inspection
GProvide appropriate treatment and care according to orders, resident’s preferences and goals.
GProvide enough food/fluids to maintain a resident's health.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe, appropriate dialysis care/services for a resident who requires such services.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DProvide timely, quality laboratory services/tests to meet the needs of residents.
DKeep complete, dated laboratory records in the resident's record.
DProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
DProvide and implement an infection prevention and control program.
March 13, 2025 · 2 citations · includes complaint inspection
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that residents are free from significant medication errors.
March 29, 2024 · 6 citations, includes immediate jeopardy · includes complaint inspection
JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
DKeep residents' personal and medical records private and confidential.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
January 13, 2022 · 5 citations, includes actual harm
GProvide safe, appropriate pain management for a resident who requires such services.
EEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide or obtain dental services for each resident.
Questions to ask on a tour of Rocky Mountain Care - the Lodge
- Inspectors cited the home at the immediate-jeopardy level on March 29, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on June 4, 2026. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 73.3% a year. How many of the staff come from agencies?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $49,084 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 4, 2026 | Fine | $17,055 |
| Mar 29, 2024 | Fine | $32,029 |
| Mar 29, 2024 | Payment Denial | 22 days of payments denied |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near Rocky Mountain Care - the Lodge
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.4 mi
Heber Valley Medical Center Heber CityEmergency roomMedian ER visit 2h 9m for patients treated and sent home
-
13.9 mi
Park City Medical Center Park CityEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 12m for patients treated and sent home
- 18.7 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Rocky Mountain Care nursing homes in Utah
- Rocky Mountain Care - Riverton · Riverton · 4 stars
- Rocky Mountain Care - Willow Springs · Tooele · 4 stars
- Rocky Mountain Care - Cottage on Vine · Murray · 3 stars
- Rocky Mountain Care - Logan · Logan · 3 stars
- Rocky Mountain Care- Clearfield · Clearfield · 2 stars
- Rocky Mountain Care - Maple Dell · Payson · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Rocky Mountain Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.