All states › Utah › Tooele › Rocky Mountain Care - Willow Springs
85 East 2000 North Tooele, UT 84074 · Tooele County
CMS certification number 465089 · See this home on Medicare Care Compare
Is Rocky Mountain Care - Willow Springs a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Rocky Mountain Care - Willow Springs as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Utah average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.63 hours per resident per day at Rocky Mountain Care - Willow Springs, about the same as the Utah median of 3.68 (US median: 3.72). About 0.66 of those hours are from registered nurses. On weekends it falls to 3.12 hours, 14% below its all-week average. 47.9% of nursing staff left within a year (Utah median 50.6%).
About this nursing home
Paying for care at Rocky Mountain Care - Willow Springs: Medicare and Medicaid
Rocky Mountain Care - Willow Springs is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Utah's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on June 17, 2025 and found 5 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 32 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 32 citations at Rocky Mountain Care - Willow Springs across 5 inspection dates, 7 of them from complaint investigations. 5 were at the actual-harm level (G–I), most recently on June 17, 2025. The most common areas cited were quality of life and care (9) and resident assessment and care planning (5). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, June 17, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
March 31, 2026 · 3 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 17, 2025 · 6 citations, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DAllow residents to self-administer drugs if determined clinically appropriate.
DAssess the resident when there is a significant change in condition
DEnsure services provided by the nursing facility meet professional standards of quality.
DKeep complete, dated laboratory records in the resident's record.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
August 1, 2024 · 3 citations, includes actual harm · includes complaint inspection
GEnsure that residents are free from significant medication errors.
DRespond appropriately to all alleged violations.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
August 21, 2023 · 6 citations
FEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
EProvide and implement an infection prevention and control program.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
October 18, 2021 · 14 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
GProvide safe, appropriate pain management for a resident who requires such services.
GEnsure each resident’s drug regimen must be free from unnecessary drugs.
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
EProvide and implement an infection prevention and control program.
EReport COVID19 data to residents and families.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DAssure that each resident’s assessment is updated at least once every 3 months.
DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Questions to ask on a tour of Rocky Mountain Care - Willow Springs
- Inspectors cited the home at the actual-harm level on June 17, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 31, 2026. How are staff trained, and how are concerns reported?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
2 penalties in the last three years, including $40,892 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jun 17, 2025 | Fine | $9,269 |
| Aug 1, 2024 | Fine | $31,623 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
| August 2026 | 4/5 | 3/5 | 3/5 | 5/5 |
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Location
Hospitals near Rocky Mountain Care - Willow Springs
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.1 mi
Mountain West Medical Center TooeleEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 25m for patients treated and sent home
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17.1 mi
Riverton Hospital RivertonEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 35m for patients treated and sent home
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17.2 mi
Jordan Valley Medical Center West JordanEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 40m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
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Other Rocky Mountain Care nursing homes in Utah
- Rocky Mountain Care - Riverton · Riverton · 4 stars
- Rocky Mountain Care - the Lodge · Heber City · 3 stars
- Rocky Mountain Care - Cottage on Vine · Murray · 3 stars
- Rocky Mountain Care - Logan · Logan · 3 stars
- Rocky Mountain Care- Clearfield · Clearfield · 2 stars
- Rocky Mountain Care - Maple Dell · Payson · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Rocky Mountain Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.