All states › Utah › West Valley City › Rocky Mountain Care - Hunter Hollow
4090 West Pioneer Parkway West Valley City, UT 84120 · Salt Lake County
All 2 nursing homes in West Valley City, UT (2 take Medicaid)
CMS certification number 465075 · See this home on Medicare Care Compare
Is Rocky Mountain Care - Hunter Hollow a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Rocky Mountain Care - Hunter Hollow as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Utah average of 3.5.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.57 hours per resident per day at Rocky Mountain Care - Hunter Hollow, below the Utah median of 3.68 (US median: 3.72). About 0.98 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 10% below its all-week average. 50.5% of nursing staff left within a year (Utah median 50.6%). 2 administrators left in the past year.
About this nursing home
Paying for care at Rocky Mountain Care - Hunter Hollow: Medicare and Medicaid
Rocky Mountain Care - Hunter Hollow is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Utah's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on February 12, 2026 and found 7 deficiencies, plus 2 from complaint inspections in the same period. In total, inspectors issued 27 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 27 citations at Rocky Mountain Care - Hunter Hollow across 8 inspection dates, 7 of them from complaint investigations. 3 were at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on October 26, 2023 (complaint inspection). The most common areas cited were quality of life and care (11) and pharmacy service (5). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level K, October 26, 2023). 3 citations were under CMS's abuse, neglect and exploitation rules.
July 21, 2026 · 1 citation · includes complaint inspection
DEnsure that residents are free from significant medication errors.
February 12, 2026 · 7 citations
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide or get specialized rehabilitative services as required for a resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
DMake sure that a working call system is available in each resident's bathroom and bathing area.
December 22, 2025 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 30, 2025 · 1 citation · includes complaint inspection
EProvide and implement an infection prevention and control program.
January 11, 2024 · 5 citations
DAllow residents to self-administer drugs if determined clinically appropriate.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
November 8, 2023 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
October 26, 2023 · 3 citations, includes immediate jeopardy · includes complaint inspection
KProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
KRespond appropriately to all alleged violations.
JTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 23, 2022 · 8 citations, includes actual harm
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Questions to ask on a tour of Rocky Mountain Care - Hunter Hollow
- Inspectors cited the home at the immediate-jeopardy level on October 26, 2023 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on October 26, 2023. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Several administrators left in the past year. What has changed for residents since then?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $20,318 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Oct 26, 2023 | Fine | $20,318 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
| August 2026 | 2/5 | 1/5 | 2/5 | 5/5 |
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Location
Hospitals near Rocky Mountain Care - Hunter Hollow
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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5.8 mi
Cottonwood Hospital Med Cntr MurrayEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 56m for patients treated and sent home
-
5.8 mi
Intermountain Medical Center MurrayEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 3h 38m for patients treated and sent home
- 6.2 mi
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Rocky Mountain Care - Hunter Hollow › All nursing homes in West Valley City ›
Compare Rocky Mountain Care - Hunter Hollow with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Little Cottonwood Rehabilitation and Nursing · South Salt Lake · 5 stars · 5.3 mi
- Aspen Ridge West Transitional Rehab · Murray · 5 stars · 5.4 mi
- Monument Healthcare Cottonwood Creek · Salt Lake City · 5 stars · 7.1 mi
- Aspen Ridge Transitional Rehab · Murray · 5 stars · 7.8 mi
Other Rocky Mountain Care nursing homes in Utah
- Rocky Mountain Care - Riverton · Riverton · 4 stars
- Rocky Mountain Care - Willow Springs · Tooele · 4 stars
- Rocky Mountain Care - the Lodge · Heber City · 3 stars
- Rocky Mountain Care - Cottage on Vine · Murray · 3 stars
- Rocky Mountain Care - Logan · Logan · 3 stars
- Rocky Mountain Care- Clearfield · Clearfield · 2 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 10 Rocky Mountain Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.