All states › Virginia › Galax › Galax Health and Rehab
836 Glendale Rd Galax, VA 24333 · Galax City County
All 2 nursing homes in Galax, VA (2 take Medicaid)
CMS certification number 495250 · See this home on Medicare Care Compare
Is Galax Health and Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Galax Health and Rehab as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.52 hours per resident per day at Galax Health and Rehab, about the same as the Virginia median of 3.57 (US median: 3.72). About 0.45 of those hours are from registered nurses. On weekends it falls to 3.23 hours, 8% below its all-week average. 50.5% of nursing staff left within a year (Virginia median 47.7%).
About this nursing home
Paying for care at Galax Health and Rehab: Medicare and Medicaid
Galax Health and Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on November 16, 2023 and found 21 deficiencies, plus 2 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 40 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 40 citations at Galax Health and Rehab across 6 inspection dates, 10 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on November 21, 2024 (complaint inspection). The most common areas cited were quality of life and care (11) and pharmacy service (6). The most serious was cited under the CMS rule to "provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives" (tag F0678, level J, November 21, 2024). 3 citations were under CMS's abuse, neglect and exploitation rules.
November 21, 2024 · 2 citations · includes complaint inspection
JProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
June 17, 2024 · 2 citations · includes complaint inspection
DProvide appropriate foot care.
DProvide safe and appropriate respiratory care for a resident when needed.
November 16, 2023 · 26 citations · includes complaint inspection
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EObserve each nurse aide's job performance and give regular training.
EEnsure that residents are free from significant medication errors.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DKeep residents' personal and medical records private and confidential.
DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DPrepare residents for a safe transfer or discharge from the nursing home.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure medication error rates are not 5 percent or greater.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
CConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
October 6, 2023 · 1 citation · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
December 16, 2021 · 3 citations
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide and implement an infection prevention and control program.
DPerform COVID19 testing on residents and staff.
September 13, 2018 · 6 citations
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DHave a policy regarding use and storage of foods brought to residents by family and other visitors.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Galax Health and Rehab
- Inspectors cited the home at the immediate-jeopardy level on November 21, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on November 16, 2023. How are staff trained, and how are concerns reported?
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $13,627 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Nov 21, 2024 | Fine | $13,627 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 3/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 2/5 |
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Location
Hospitals near Galax Health and Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.8 mi
Twin County Regional Hospital GalaxEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 3h 28m for patients treated and sent home
- 16.3 mi
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21.1 mi
Northern Hospital of Surry County Mt AiryEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 12m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Galax Health and Rehab › All nursing homes in Galax ›
Compare Galax Health and Rehab with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Waddell Nursing and Rehab Center · Galax · 5 stars · 1.7 mi
Other Trio Healthcare nursing homes in Virginia
- Fredericksburg Health and Rehab · Fredericksburg · 3 stars
- Martinsville Health and Rehab · Martinsville · 2 stars
- Bayside of Poquoson Health and Rehab · Poquoson · 2 stars
- Shenandoah Valley Health and Rehab · Buena Vista · 2 stars
- Elizabeth Adam Crump Health and Rehab · Glen Allen · 1 stars
- Portsmouth Health and Rehab · Portsmouth · 1 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 9 Trio Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.