All states › Virginia › Portsmouth › Portside Health & Rehab Center
4201 Greenwood Drive Portsmouth, VA 23701 · Portsmouth City County
All 3 nursing homes in Portsmouth, VA (3 take Medicaid)
CMS certification number 495201 · See this home on Medicare Care Compare
Is Portside Health & Rehab Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Portside Health & Rehab Center as of October 2026.
CMS rates it 3 out of 5 stars overall, about the same as the Virginia average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.62 hours per resident per day at Portside Health & Rehab Center, about the same as the Virginia median of 3.57 (US median: 3.72). About 0.39 of those hours are from registered nurses. On weekends it falls to 3.05 hours, 16% below its all-week average. Ask how weekends are staffed. 45.6% of nursing staff left within a year (Virginia median 47.7%).
About this nursing home
Paying for care at Portside Health & Rehab Center: Medicare and Medicaid
Portside Health & Rehab Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Virginia's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 12, 2024 and found 15 deficiencies, plus 3 from complaint inspections in the same period. In total, inspectors issued 46 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 46 citations at Portside Health & Rehab Center across 4 inspection dates, 4 of them from complaint investigations. 2 were at the actual-harm level (G–I), most recently on August 1, 2024. The most common areas cited were quality of life and care (13) and resident rights (13). The most serious was cited under the CMS rule to "ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents" (tag F0689, level G, August 1, 2024).
December 12, 2024 · 18 citations · includes complaint inspection
EEnsure each resident receives an accurate assessment.
ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide enough food/fluids to maintain a resident's health.
EEnsure each resident’s drug regimen must be free from unnecessary drugs.
EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
ERegularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
DAllow residents to self-administer drugs if determined clinically appropriate.
DReasonably accommodate the needs and preferences of each resident.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide care or services that was trauma informed and/or culturally competent.
DEnsure that the resident and his/her doctor meet face-to-face at all required visits.
August 1, 2024 · 1 citation, includes actual harm · includes complaint inspection
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 1, 2021 · 6 citations
EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
EProvide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide medically-related social services to help each resident achieve the highest possible quality of life.
DProvide or obtain dental services for each resident.
May 1, 2019 · 21 citations, includes actual harm
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
ENot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
ENotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
EPASARR screening for Mental disorders or Intellectual Disabilities
EDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
EProvide care and assistance to perform activities of daily living for any resident who is unable.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
EProvide and implement an infection prevention and control program.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
DKeep residents' personal and medical records private and confidential.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
BProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Questions to ask on a tour of Portside Health & Rehab Center
- Inspectors cited the home at the actual-harm level on August 1, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Weekend staffing is 16% below the all-week average. Who is on duty on Saturday nights?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $8,018 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 1, 2024 | Fine | $8,018 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
| August 2026 | 3/5 | 2/5 | 2/5 | 5/5 |
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Location
Hospitals near Portside Health & Rehab Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
2.7 mi
Bon Secours - Maryview Medical Center PortsmouthEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 44m for patients treated and sent home
- 4.4 mi
-
5.5 mi
Sentara Norfolk General Hospital NorfolkEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 3h 3m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Portside Health & Rehab Center › All nursing homes in Portsmouth ›
Compare Portside Health & Rehab Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Harbor's Edge · Norfolk · 5 stars · 5.4 mi
- Oak Grove Health & Rehab Center · Chesapeake · 5 stars · 7.8 mi
- Autumn Care of Portsmouth · Portsmouth · 4 stars · 2.0 mi
- Autumn Care of Chesapeake · Chesapeake · 4 stars · 9.9 mi
Other Saber Healthcare Group nursing homes in Virginia
- Oak Grove Health & Rehab Center · Chesapeake · 5 stars
- Waddell Nursing and Rehab Center · Galax · 5 stars
- Chatham Health & Rehabilitation Center · Chatham · 5 stars
- Shenandoah Nursing Home · Fishersville · 5 stars
- Nova Health and Rehab · Weber City · 5 stars
- Hillsville Health & Rehab Center · Hillsville · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 126 Saber Healthcare Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.