facebook tracking Complete Care at Manitowoc, Manitowoc WI: CMS Ratings
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Complete Care at Manitowoc

All states › Wisconsin › Manitowoc › Complete Care at Manitowoc

2021 S Alverno Rd Manitowoc, WI 54220 · Manitowoc County

(920) 683-4100

All 5 nursing homes in Manitowoc, WI (5 take Medicaid)

Accepts Medicare Accepts Medicaid 150 certified beds For profit

CMS certification number 525441 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Complete Care at Manitowoc a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Manitowoc as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Wisconsin average of 3.1. Inspectors issued 9 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 2 out of 5; for long-term residents, 4 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Next steps

Compare with the 3 closest homes

Staffing

Nursing staff spend about 4.25 hours per resident per day at Complete Care at Manitowoc, above the Wisconsin median of 4.04 (US median: 3.72). About 0.88 of those hours are from registered nurses. On weekends it falls to 3.81 hours, 10% below its all-week average. 39.1% of nursing staff left within a year (Wisconsin median 45.7%).

Nursing care per resident per day 4.25 hours
Above the Wisconsin median of 4.04 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.88 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.81 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 39.1% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 50% a year Share of registered nurses who left over a year.
Administrators who left 1 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds150
Residents per day 107 About 72% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceOctober 1989
Part of a chainComplete Care
Legal business nameCOMPLETE CARE AT MANITOWOC LLC

Paying for care at Complete Care at Manitowoc: Medicare and Medicaid

Complete Care at Manitowoc is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on October 1, 2025 and found 2 deficiencies. In total, inspectors issued 9 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 9 citations at Complete Care at Manitowoc across 4 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 9 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (4) and nutrition and dietary (2). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level E, July 24, 2024).

October 1, 2025 · 2 citations

DProvide enough food/fluids to maintain a resident's health.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0692 · Deficient, Provider has date of correction (Dec 10, 2025)

DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0693 · Deficient, Provider has date of correction (Nov 10, 2025)

July 7, 2025 · 1 citation · includes complaint inspection

DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Complaint inspection · Deficient, Provider has date of correction (Aug 7, 2025)

November 26, 2024 · 3 citations · includes complaint inspection

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Complaint inspection · Deficient, Provider has date of correction (Dec 25, 2024)

DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0803 · Complaint inspection · Deficient, Provider has date of correction (Dec 25, 2024)

DProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Complaint inspection · Deficient, Provider has date of correction (Dec 25, 2024)

July 24, 2024 · 3 citations

EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0812 · Deficient, Provider has date of correction (Aug 16, 2024)

DProvide appropriate pressure ulcer care and prevent new ulcers from developing.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0686 · Deficient, Provider has date of correction (Aug 15, 2024)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Aug 16, 2024)

Questions to ask on a tour of Complete Care at Manitowoc

  1. CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  2. CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 2/5 3/5
August 2026 4/5 4/5 3/5 4/5
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Location

Hospitals near Complete Care at Manitowoc

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 3.5 mi
    Holy Family Memorial INC Manitowoc
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 18m for patients treated and sent home
  • 7.2 mi
    Aurora Med Ctr Manitowoc Cty Two Rivers
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 1h 52m for patients treated and sent home
  • 20.8 mi
    Calumet Medical Ctr Chilton
    Emergency room
    Median ER visit 1h 26m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

River's Bend Health Services Manitowoc · 1.9 mi away ★★★☆☆ Inspection 3/5 · Staffing 3/5 100 beds · Medicaid
Shady Lane Nursing Care Center Manitowoc · 3.2 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 50 beds · Medicaid
St Mary's Home for the Aged Manitowoc · 3.3 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 84 beds · Medicaid
North Ridge Health and Rehabilitation Center Manitowoc · 5.0 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 94 beds · Medicaid
Hamilton Health Services Two Rivers · 10.8 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 125 beds · Medicaid

More nursing homes near Complete Care at Manitowoc ›   All nursing homes in Manitowoc ›

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Other Complete Care nursing homes in Wisconsin

Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/wisconsin/manitowoc/complete-care-at-manitowoc/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.