All states › Wisconsin › Monroe › Monroe Health Services
516 26th Ave Monroe, WI 53566 · Green County
All 2 nursing homes in Monroe, WI (2 take Medicaid)
CMS certification number 525292 · See this home on Medicare Care Compare
Is Monroe Health Services a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Monroe Health Services as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.84 hours per resident per day at Monroe Health Services, below the Wisconsin median of 4.04 (US median: 3.72). About 1.00 of those hours are from registered nurses. On weekends it falls to 3.40 hours, 12% below its all-week average. 44.6% of nursing staff left within a year (Wisconsin median 45.7%). 2 administrators left in the past year.
About this nursing home
Paying for care at Monroe Health Services: Medicare and Medicaid
Monroe Health Services is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on December 3, 2025 and found 0 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 22 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 22 citations at Monroe Health Services across 7 inspection dates, 18 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 22 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were quality of life and care (6) and resident rights (6). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, December 3, 2025). 2 citations were under CMS's abuse, neglect and exploitation rules.
December 3, 2025 · 4 citations · includes complaint inspection
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProtect a residents' right to refuse some types of non-requested transfers within the nursing home.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide enough food/fluids to maintain a resident's health.
January 17, 2025 · 1 citation · includes complaint inspection
DProtect each resident from the wrongful use of the resident's belongings or money.
November 25, 2024 · 1 citation · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
August 8, 2024 · 8 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DEnsure services provided by the nursing facility meet professional standards of quality.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DEnsure medication error rates are not 5 percent or greater.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DImplement a program that monitors antibiotic use.
February 7, 2024 · 3 citations · includes complaint inspection
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
December 6, 2023 · 1 citation · includes complaint inspection
DProvide or get specialized rehabilitative services as required for a resident.
April 25, 2023 · 4 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
Questions to ask on a tour of Monroe Health Services
- CMS cited the home under its abuse and neglect rules on January 17, 2025. How are staff trained, and how are concerns reported?
- Several administrators left in the past year. What has changed for residents since then?
- CMS rates short-stay quality 2 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 2/5 |
| August 2026 | 4/5 | 4/5 | 4/5 | 2/5 |
Add this rating badge to your websiteFree. Shows Monroe Health Services's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Monroe Health Services
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
0.3 mi
Monroe Clinic MonroeEmergency room ★★★★★ Medicare overall 5 of 5Median ER visit 2h 25m for patients treated and sent home
-
21.6 mi
Fhn Memorial Hospital FreeportEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 6m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Monroe Health Services › All nursing homes in Monroe ›
Compare Monroe Health Services with the 3 closest homes side by side ›
Other North Shore Healthcare nursing homes in Wisconsin
- Hammond Health Services · Hammond · 5 stars
- Kewaunee Health Services · Kewaunee · 5 stars
- Ellsworth Health Services · Ellsworth · 5 stars
- Twin Ports Health Services · Superior · 5 stars
- Delavan Health Services · Delavan · 5 stars
- Cornell Health Services · Cornell · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 57 North Shore Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.