facebook tracking Delavan Health Services, Delavan WI: CMS Ratings
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Delavan Health Services

All states › Wisconsin › Delavan › Delavan Health Services

905 E Geneva St Delavan, WI 53115 · Walworth County

(262) 728-6319

Accepts Medicare Accepts Medicaid 50 certified beds For profit

CMS certification number 525324 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Delavan Health Services a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Delavan Health Services as of October 2026.

CMS rates it 5 out of 5 stars overall, above the Wisconsin average of 3.1. Inspectors issued 6 citations in the last three years. CMS reports no fines or payment denials in that time. For short-term rehab patients CMS rates quality 3 out of 5; for long-term residents, 5 out of 5. Those results differ a lot, so ask about the unit your family member would be on.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 3.48 hours per resident per day at Delavan Health Services, below the Wisconsin median of 4.04 (US median: 3.72). About 1.17 of those hours are from registered nurses. On weekends it falls to 3.06 hours, 12% below its all-week average. 28.2% of nursing staff left within a year (Wisconsin median 45.7%). That is lower than most homes in Wisconsin, a sign of a steadier team.

Nursing care per resident per day 3.48 hours
Below the Wisconsin median of 4.04 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 1.17 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.06 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 28.2% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 28.6% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds50
Residents per day 39 About 79% of beds filled, on average
OwnershipFor profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceNovember 1982
Part of a chainNorth Shore Healthcare
Legal business nameNSH DELAVAN LLC

Paying for care at Delavan Health Services: Medicare and Medicaid

Delavan Health Services is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 6, 2026 and found 1 deficiency. In total, inspectors issued 6 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 6 citations at Delavan Health Services across 4 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 6 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were pharmacy service (2) and freedom from abuse, neglect, and exploitation (1). The most serious was cited under the CMS rule to "provide and implement an infection prevention and control program" (tag F0880, level F, December 19, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

August 6, 2026 · 1 citation

ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0842 · Deficient, Provider has date of correction (Aug 27, 2026)

December 19, 2024 · 1 citation

FProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jan 17, 2025)

August 19, 2024 · 1 citation · includes complaint inspection

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Sep 11, 2024)

September 27, 2023 · 3 citations

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Oct 25, 2023)

DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0758 · Deficient, Provider has date of correction (Oct 25, 2023)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Oct 25, 2023)

Questions to ask on a tour of Delavan Health Services

  1. CMS cited the home under its abuse and neglect rules on August 19, 2024. How are staff trained, and how are concerns reported?
  2. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  3. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 5/5 5/5 4/5 4/5
August 2026 4/5 4/5 4/5 4/5
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Location

Hospitals near Delavan Health Services

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 5.2 mi
    Mercy Walworth Hospital & Medical Center Geneva
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 2h 6m for patients treated and sent home
  • 7.3 mi
    Aurora Lakeland Med Ctr Elkhorn
    Emergency room ★★★★★ Medicare overall 5 of 5
    Median ER visit 2h 25m for patients treated and sent home
  • 14.0 mi
    Mercy Harvard Hospital Harvard
    Emergency room
    Median ER visit 1h 58m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Williams Bay Health Services Williams Bay · 5.6 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 50 beds · Medicaid
Holton Manor Elkhorn · 5.8 mi away ★★☆☆☆ Inspection 2/5 · Staffing 4/5 60 beds · Medicaid
Lakeland Health Care Center Elkhorn · 6.1 mi away ★★★★☆ Inspection 3/5 · Staffing 5/5 90 beds · Medicaid
Geneva Lake Manor Lake Geneva · 11.0 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 3/5 60 beds · Medicaid
Golden Years of Lake Geneva Lake Geneva · 12.0 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 54 beds

More nursing homes near Delavan Health Services ›   All nursing homes in Delavan ›

Compare Delavan Health Services with the 3 closest homes side by side ›

Other North Shore Healthcare nursing homes in Wisconsin

Affiliation comes from CMS's affiliated-entity data, October 2026. All 57 North Shore Healthcare nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/wisconsin/delavan/delavan-health-services/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.