All states › Wisconsin › Pleasant Prairie › Complete Care at Grande Prairie
10330 Prairie Ridge Blvd. Pleasant Prairie, WI 53158 · Kenosha County
CMS certification number 525659 · See this home on Medicare Care Compare
Is Complete Care at Grande Prairie a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Complete Care at Grande Prairie as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.84 hours per resident per day at Complete Care at Grande Prairie, below the Wisconsin median of 4.04 (US median: 3.72). About 0.81 of those hours are from registered nurses. On weekends it falls to 3.30 hours, 14% below its all-week average. 62% of nursing staff left within a year (Wisconsin median 45.7%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Complete Care at Grande Prairie: Medicare and Medicaid
Complete Care at Grande Prairie is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on May 14, 2026 and found 5 deficiencies. In total, inspectors issued 21 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 21 citations at Complete Care at Grande Prairie across 5 inspection dates, 9 of them from complaint investigations. 1 was at the immediate-jeopardy level (J–L), CMS's most serious category, most recently on March 27, 2025 (complaint inspection). The most common areas cited were freedom from abuse, neglect, and exploitation (5) and quality of life and care (5). The most serious was cited under the CMS rule to "respond appropriately to all alleged violations" (tag F0610, level K, March 27, 2025). 5 citations were under CMS's abuse, neglect and exploitation rules.
May 14, 2026 · 5 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide care or services that was trauma informed and/or culturally competent.
March 27, 2025 · 4 citations, includes immediate jeopardy · includes complaint inspection
KRespond appropriately to all alleged violations.
GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
November 14, 2024 · 3 citations
DAllow residents to self-administer drugs if determined clinically appropriate.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DProvide and implement an infection prevention and control program.
January 8, 2024 · 5 citations · includes complaint inspection
DHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
September 12, 2023 · 4 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DAllow residents to self-administer drugs if determined clinically appropriate.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Questions to ask on a tour of Complete Care at Grande Prairie
- Inspectors cited the home at the immediate-jeopardy level on March 27, 2025 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on March 27, 2025. How are staff trained, and how are concerns reported?
- CMS rates staffing 2 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 62% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $65,556 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Mar 27, 2025 | Fine | $65,556 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 3/5 |
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Location
Hospitals near Complete Care at Grande Prairie
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.6 mi
Aurora Med Ctr Kenosha KenoshaEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 59m for patients treated and sent home
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5.8 mi
Froedtert South KenoshaEmergency room ★★☆☆☆ Medicare overall 2 of 5Median ER visit 2h 37m for patients treated and sent home
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9.4 mi
Midwestern Region Med Center ZionEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 55m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Complete Care at Grande Prairie › All nursing homes in Pleasant Prairie ›
Compare Complete Care at Grande Prairie with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Brookside Care Center · Kenosha · 5 stars · 4.9 mi
Other Complete Care nursing homes in Wisconsin
- Complete Care at Hales Corners · Hales Corners · 4 stars
- Complete Care at Manitowoc · Manitowoc · 4 stars
- Complete Care at Germantown · Germantown · 4 stars
- Complete Care at Southpointe · Greenfield · 4 stars
- Complete Care at Glendale West · Glendale · 3 stars
- Complete Care at Ridgewood · Racine · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 85 Complete Care nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.