facebook tracking Good Shepherd Services, Seymour WI: CMS Ratings
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Good Shepherd Services

All states › Wisconsin › Seymour › Good Shepherd Services

607 Bronson Rd Seymour, WI 54165 · Outagamie County

(920) 833-6856

Accepts Medicare Accepts Medicaid 50 certified beds Non profit

CMS certification number 525509 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Good Shepherd Services a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Good Shepherd Services as of October 2026.

CMS rates it 4 out of 5 stars overall, above the Wisconsin average of 3.1. Inspectors issued 15 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

Staffing

Nursing staff spend about 4.81 hours per resident per day at Good Shepherd Services, above the Wisconsin median of 4.04 (US median: 3.72). About 0.81 of those hours are from registered nurses. On weekends it falls to 3.97 hours, 17% below its all-week average. Ask how weekends are staffed. 55.1% of nursing staff left within a year (Wisconsin median 45.7%).

Nursing care per resident per day 4.81 hours
Above the Wisconsin median of 4.04 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.81 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 3.97 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 55.1% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 54.5% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds50
Residents per day 28 About 57% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1994
Legal business nameGOOD SHEPHERD HOME, LTD

Paying for care at Good Shepherd Services: Medicare and Medicaid

Good Shepherd Services is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on August 26, 2026 and found 3 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 15 citations at Good Shepherd Services across 5 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 14 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (4) and infection control (3). The most serious was cited under the CMS rule to "educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status" (tag F0887, level E, August 26, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.

August 26, 2026 · 3 citations

EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0887 · Deficient, Provider has date of correction (Sep 26, 2026)

DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0803 · Deficient, Provider has date of correction (Sep 26, 2026)

DDevelop and implement policies and procedures for flu and pneumonia vaccinations.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0883 · Deficient, Provider has date of correction (Sep 26, 2026)

April 21, 2026 · 2 citations · includes complaint inspection

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Apr 22, 2026)

DRespond appropriately to all alleged violations.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 · Complaint inspection · Deficient, Provider has date of correction (Apr 22, 2026)

March 20, 2026 · 2 citations · includes complaint inspection

DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has date of correction (Apr 20, 2026)

DProtect each resident from the wrongful use of the resident's belongings or money.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 · Complaint inspection · Deficient, Provider has date of correction (Apr 20, 2026)

May 29, 2025 · 7 citations

EProvide and implement an infection prevention and control program.

Potential for more than minimal harm · Infection Control Deficiencies · Tag F0880 · Deficient, Provider has date of correction (Jun 29, 2025)

DEnsure that residents are fully informed and understand their health status, care and treatments.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0552 · Deficient, Provider has date of correction (Jun 29, 2025)

DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0628 · Deficient, Provider has date of correction (Jun 29, 2025)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Jun 29, 2025)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Jun 29, 2025)

DProvide safe and appropriate respiratory care for a resident when needed.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0695 · Deficient, Provider has date of correction (Jun 29, 2025)

CHave the Quality Assessment and Assurance group have the required members and meet at least quarterly

Potential for minimal harm · Administration Deficiencies · Tag F0868 · Deficient, Provider has date of correction (Jun 29, 2025)

April 11, 2024 · 1 citation

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (May 11, 2024)

Questions to ask on a tour of Good Shepherd Services

  1. CMS cited the home under its abuse and neglect rules on April 21, 2026. How are staff trained, and how are concerns reported?
  2. Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
  3. The home averages about 57% of its beds filled. Are any units closed?
  4. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  5. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 4/5 4/5 3/5
August 2026 4/5 4/5 4/5 4/5
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Location

Hospitals near Good Shepherd Services

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 12.7 mi
    St Marys Hsptl Med Ctr Green Bay
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 1h 42m for patients treated and sent home
  • 15.5 mi
    St Vincent Hsptl Green Bay
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 13m for patients treated and sent home
  • 15.5 mi
    Bellin Memorial Hsptl Green Bay
    Emergency room ★★★★☆ Medicare overall 4 of 5
    Median ER visit 2h 31m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Anna John Resident Centered Care Community Oneida · 7.9 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 48 beds · Medicaid
Woodside Lutheran Home Green Bay · 12.5 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 118 beds · Medicaid
Rennes Health and Rehab Center-De Pere De Pere · 12.9 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 137 beds · Medicaid
Green Bay Health Services Green Bay · 12.9 mi away ★★☆☆☆ Inspection 3/5 · Staffing 3/5 125 beds · Medicaid
Serenity Spring Senior Living at Green Bay Green Bay · 13.3 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 64 beds · Medicaid

More nursing homes near Good Shepherd Services ›   All nursing homes in Seymour ›

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Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/wisconsin/seymour/good-shepherd-services/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.