All states › Wisconsin › Seymour › Good Shepherd Services
607 Bronson Rd Seymour, WI 54165 · Outagamie County
CMS certification number 525509 · See this home on Medicare Care Compare
Is Good Shepherd Services a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Good Shepherd Services as of October 2026.
CMS rates it 4 out of 5 stars overall, above the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 4.81 hours per resident per day at Good Shepherd Services, above the Wisconsin median of 4.04 (US median: 3.72). About 0.81 of those hours are from registered nurses. On weekends it falls to 3.97 hours, 17% below its all-week average. Ask how weekends are staffed. 55.1% of nursing staff left within a year (Wisconsin median 45.7%).
About this nursing home
Paying for care at Good Shepherd Services: Medicare and Medicaid
Good Shepherd Services is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 26, 2026 and found 3 deficiencies, plus 4 from complaint inspections in the same period. In total, inspectors issued 15 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 15 citations at Good Shepherd Services across 5 inspection dates, 4 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 14 were "potential for more than minimal harm" (D–F) and 1 was minimal (A–C). The most common areas cited were freedom from abuse, neglect, and exploitation (4) and infection control (3). The most serious was cited under the CMS rule to "educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status" (tag F0887, level E, August 26, 2026). 4 citations were under CMS's abuse, neglect and exploitation rules.
August 26, 2026 · 3 citations
EEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
April 21, 2026 · 2 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
March 20, 2026 · 2 citations · includes complaint inspection
DProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
DProtect each resident from the wrongful use of the resident's belongings or money.
May 29, 2025 · 7 citations
EProvide and implement an infection prevention and control program.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
CHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
April 11, 2024 · 1 citation
DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Questions to ask on a tour of Good Shepherd Services
- CMS cited the home under its abuse and neglect rules on April 21, 2026. How are staff trained, and how are concerns reported?
- Weekend staffing is 17% below the all-week average. Who is on duty on Saturday nights?
- The home averages about 57% of its beds filled. Are any units closed?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 4/5 | 4/5 | 4/5 | 3/5 |
| August 2026 | 4/5 | 4/5 | 4/5 | 4/5 |
Add this rating badge to your websiteFree. Shows Good Shepherd Services's Medicare star rating and updates itself.
Size and colour
Preview
Paste it where the badge should appear: in WordPress, a Custom HTML block or a footer widget; on other sites, any spot that accepts HTML. The badge updates itself when CMS publishes new ratings.
Location
Hospitals near Good Shepherd Services
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
-
12.7 mi
St Marys Hsptl Med Ctr Green BayEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 1h 42m for patients treated and sent home
-
15.5 mi
St Vincent Hsptl Green BayEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 13m for patients treated and sent home
-
15.5 mi
Bellin Memorial Hsptl Green BayEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 31m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Good Shepherd Services › All nursing homes in Seymour ›
Compare Good Shepherd Services with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Anna John Resident Centered Care Community · Oneida · 5 stars · 7.9 mi
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.