All states › Wisconsin › Stevens Point › Stevens Point Health Services
1800 Sherman Ave Stevens Point, WI 54481 · Portage County
All 2 nursing homes in Stevens Point, WI (2 take Medicaid)
CMS certification number 525353 · See this home on Medicare Care Compare
Is Stevens Point Health Services a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Stevens Point Health Services as of October 2026.
CMS rates it 2 out of 5 stars overall, below the Wisconsin average of 3.1.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.77 hours per resident per day at Stevens Point Health Services, below the Wisconsin median of 4.04 (US median: 3.72). About 0.96 of those hours are from registered nurses. On weekends it falls to 3.38 hours, 10% below its all-week average. 51.7% of nursing staff left within a year (Wisconsin median 45.7%).
About this nursing home
Paying for care at Stevens Point Health Services: Medicare and Medicaid
Stevens Point Health Services is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Wisconsin's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 23, 2025 and found 8 deficiencies. In total, inspectors issued 48 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 48 citations at Stevens Point Health Services across 10 inspection dates, 23 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on November 6, 2024. The most common areas cited were quality of life and care (13) and infection control (8). The most serious was cited under the CMS rule to "provide appropriate pressure ulcer care and prevent new ulcers from developing" (tag F0686, level G, November 6, 2024). 7 citations were under CMS's abuse, neglect and exploitation rules.
July 23, 2025 · 8 citations
EProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
June 13, 2025 · 5 citations · includes complaint inspection
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
EEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide special eating equipment and utensils for residents who need them and appropriate assistance.
DProvide and implement an infection prevention and control program.
April 8, 2025 · 4 citations · includes complaint inspection
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
DProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
February 11, 2025 · 2 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DProvide enough food/fluids to maintain a resident's health.
November 6, 2024 · 2 citations, includes actual harm · includes complaint inspection
GProvide appropriate pressure ulcer care and prevent new ulcers from developing.
DProvide and implement an infection prevention and control program.
August 13, 2024 · 2 citations · includes complaint inspection
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 8, 2024 · 11 citations · includes complaint inspection
FEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
FDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
DKeep residents' personal and medical records private and confidential.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide safe, appropriate pain management for a resident who requires such services.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DProvide and implement an infection prevention and control program.
DDevelop and implement policies and procedures for flu and pneumonia vaccinations.
CHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
February 12, 2024 · 3 citations · includes complaint inspection
DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
DRespond appropriately to all alleged violations.
January 8, 2024 · 3 citations · includes complaint inspection
DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
April 18, 2023 · 8 citations
EAllow resident to participate in the development and implementation of his or her person-centered plan of care.
EEnsure that the resident and his/her doctor meet face-to-face at all required visits.
DEnsure that residents are fully informed and understand their health status, care and treatments.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DProvide and implement an infection prevention and control program.
Questions to ask on a tour of Stevens Point Health Services
- Inspectors cited the home at the actual-harm level on November 6, 2024 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS cited the home under its abuse and neglect rules on July 23, 2025. How are staff trained, and how are concerns reported?
- CMS rates short-stay quality 1 out of 5. How often do rehab patients go back to the hospital, and how many therapy sessions a week are typical?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
CMS reports no fines or payment denials for this home in the last three years.
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 2/5 | 3/5 | 4/5 | 1/5 |
| August 2026 | 2/5 | 3/5 | 3/5 | 1/5 |
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Location
Hospitals near Stevens Point Health Services
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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2.4 mi
Ministry St Michaels Hospital of Stevens Point Stevens PointEmergency room ★★★★☆ Medicare overall 4 of 5Median ER visit 2h 28m for patients treated and sent home
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14.6 mi
Aspirus Riverview Hospital & Clinics Wisconsin RapidsEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 42m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Stevens Point Health Services › All nursing homes in Stevens Point ›
Compare Stevens Point Health Services with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Timber Ridge Health and Rehabilitation · Stevens Point · 4 stars · 1.0 mi
Other North Shore Healthcare nursing homes in Wisconsin
- Hammond Health Services · Hammond · 5 stars
- Kewaunee Health Services · Kewaunee · 5 stars
- Ellsworth Health Services · Ellsworth · 5 stars
- Twin Ports Health Services · Superior · 5 stars
- Delavan Health Services · Delavan · 5 stars
- Cornell Health Services · Cornell · 5 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 57 North Shore Healthcare nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.