All states › Florida › Auburndale › Oak Haven Rehab and Nursing Center
919 Old Winter Haven Rd Auburndale, FL 33823 · Polk County
CMS certification number 105302 · See this home on Medicare Care Compare
Is Oak Haven Rehab and Nursing Center a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Oak Haven Rehab and Nursing Center as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.57 hours per resident per day at Oak Haven Rehab and Nursing Center, below the Florida median of 3.67 (US median: 3.72). About 0.44 of those hours are from registered nurses. On weekends it falls to 3.23 hours, 10% below its all-week average. 46% of nursing staff left within a year (Florida median 42%).
About this nursing home
Paying for care at Oak Haven Rehab and Nursing Center: Medicare and Medicaid
Oak Haven Rehab and Nursing Center is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on July 18, 2024 and found 12 deficiencies, plus 4 from complaint inspections in the same period. CMS notes that this home's most recent inspection was more than two years ago. In total, inspectors issued 33 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 33 citations at Oak Haven Rehab and Nursing Center across 5 inspection dates, 5 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 33 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were resident assessment and care planning (11) and pharmacy service (6). The most serious was cited under the CMS rule to "procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards" (tag F0812, level F, May 26, 2022).
April 12, 2026 · 4 citations · includes complaint inspection
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
EHave a plan that describes the process for conducting QAPI and QAA activities.
DHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
July 28, 2025 · 1 citation · includes complaint inspection
ESafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
July 18, 2024 · 12 citations
EProvide appropriate treatment and care according to orders, resident’s preferences and goals.
EProvide appropriate pressure ulcer care and prevent new ulcers from developing.
EProvide safe, appropriate dialysis care/services for a resident who requires such services.
EProvide and implement an infection prevention and control program.
DEnsure each resident receives an accurate assessment.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
May 26, 2022 · 10 citations
FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
DEnsure medication error rates are not 5 percent or greater.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
September 23, 2021 · 6 citations
EHonor the resident's right to organize and participate in resident/family groups in the facility.
DProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
DAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
DCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Questions to ask on a tour of Oak Haven Rehab and Nursing Center
- The last standard inspection was more than two years ago. Can I see any recent complaint inspection results?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
3 penalties in the last three years, including $12,051 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Jul 18, 2024 | Fine | $4,017 |
| Jul 18, 2024 | Fine | $4,017 |
| Jul 18, 2024 | Fine | $4,017 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
| August 2026 | 1/5 | 1/5 | 3/5 | 4/5 |
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Location
Hospitals near Oak Haven Rehab and Nursing Center
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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3.5 mi
Winter Haven Hospital Winter HavenEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 13m for patients treated and sent home
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10.7 mi
Bartow Regional Medical Center BartowEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 8m for patients treated and sent home
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11.2 mi
Lakeland Regional Medical Center LakelandEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 35m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Oak Haven Rehab and Nursing Center › All nursing homes in Auburndale ›
Compare Oak Haven Rehab and Nursing Center with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Spring Lake Rehabilitation Center · Winter Haven · 5 stars · 2.8 mi
- Life Care Center of Winter Haven · Winter Haven · 4 stars · 5.4 mi
- Palm Garden of Winter Haven · Winter Haven · 4 stars · 5.6 mi
- Astoria Health and Rehabilitation Center · Winter Haven · 3 stars · 6.4 mi
Other Aston Health nursing homes in Florida
- Debary Health and Rehabilitation Center · Debary · 5 stars
- Osprey Point Nursing Center · Bushnell · 5 stars
- Coastal Health and Rehabilitation Center · Daytona Beach · 5 stars
- Parkside Health and Rehabilitation Center · Deland · 5 stars
- Seaside Health and Rehabilitation Center · Daytona Beach · 5 stars
- Fouraker Hills Rehab and Nursing Center · Jacksonville · 4 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 38 Aston Health nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.