All states › Florida › Lakeland › Charming Lakes Rehab
2020 W Lake Parker Dr Lakeland, FL 33805 · Polk County
All 12 nursing homes in Lakeland, FL (12 take Medicaid)
CMS certification number 105693 · See this home on Medicare Care Compare
Is Charming Lakes Rehab a good nursing home? Reviews, ratings and inspection record
There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Charming Lakes Rehab as of October 2026.
CMS rates it 1 out of 5 stars overall, below the Florida average of 3.3.
Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.
Staffing
Nursing staff spend about 3.49 hours per resident per day at Charming Lakes Rehab, below the Florida median of 3.67 (US median: 3.72). About 0.45 of those hours are from registered nurses. On weekends it falls to 3.20 hours, 8% below its all-week average. 58% of nursing staff left within a year (Florida median 42%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.
About this nursing home
Paying for care at Charming Lakes Rehab: Medicare and Medicaid
Charming Lakes Rehab is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet Florida's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.
In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.
Health inspections
The most recent standard inspection was on August 21, 2025 and found 11 deficiencies. In total, inspectors issued 34 citations in the last three years.
Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.
What the inspections found
Over the last three years, inspectors issued 34 citations at Charming Lakes Rehab across 4 inspection dates, 1 of them from complaint investigations. 1 was at the actual-harm level (G–I), most recently on August 21, 2025. The most common areas cited were quality of life and care (10) and pharmacy service (7). The most serious was cited under the CMS rule to "provide care and assistance to perform activities of daily living for any resident who is unable" (tag F0677, level G, August 21, 2025).
August 21, 2025 · 11 citations
GProvide care and assistance to perform activities of daily living for any resident who is unable.
DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
DProvide enough food/fluids to maintain a resident's health.
DEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
DProvide safe and appropriate respiratory care for a resident when needed.
DProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
DProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
CDispose of garbage and refuse properly.
August 7, 2025 · 1 citation · includes complaint inspection
FProvide and implement an infection prevention and control program.
May 25, 2023 · 10 citations
EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
ECoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
DHonor the resident's right to manage his or her financial affairs.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide enough food/fluids to maintain a resident's health.
DProvide safe, appropriate pain management for a resident who requires such services.
DEnsure each resident’s drug regimen must be free from unnecessary drugs.
DEnsure medication error rates are not 5 percent or greater.
DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
DSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
August 13, 2021 · 12 citations
EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
DPASARR screening for Mental disorders or Intellectual Disabilities
DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DProvide care and assistance to perform activities of daily living for any resident who is unable.
DProvide appropriate treatment and care according to orders, resident’s preferences and goals.
DProvide safe and appropriate respiratory care for a resident when needed.
DPost nurse staffing information every day.
DEnsure medication error rates are not 5 percent or greater.
DEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
DProvide and implement an infection prevention and control program.
DKeep all essential equipment working safely.
Questions to ask on a tour of Charming Lakes Rehab
- Inspectors cited the home at the actual-harm level on August 21, 2025 under the rule on quality of life and care. What changed afterwards, and can I see the plan of correction?
- CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
- Nursing staff turnover was 58% a year. How many of the staff come from agencies?
- Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
- When is the first care-plan meeting, and can family attend?
Questions come from this home's CMS data: its inspections, staffing and ownership record.
Fines and payment denials
1 penalty in the last three years, including $77,880 in fines.
| Date | Type | Amount or length |
|---|---|---|
| Aug 7, 2025 | Fine | $77,880 |
Rating history
| CMS month | Overall | Inspection | Staffing | Quality |
|---|---|---|---|---|
| October 2026 | 1/5 | 2/5 | 1/5 | 4/5 |
| August 2026 | 2/5 | 2/5 | 2/5 | 4/5 |
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Location
Hospitals near Charming Lakes Rehab
The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.
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0.9 mi
Lakeland Regional Medical Center LakelandEmergency room ★☆☆☆☆ Medicare overall 1 of 5Median ER visit 2h 35m for patients treated and sent home
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12.1 mi
Bartow Regional Medical Center BartowEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 2h 8m for patients treated and sent home
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12.4 mi
South Florida Baptist Hospital Plant CityEmergency room ★★★☆☆ Medicare overall 3 of 5Median ER visit 3h 23m for patients treated and sent home
Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.
Nearby nursing homes
More nursing homes near Charming Lakes Rehab › All nursing homes in Lakeland ›
Compare Charming Lakes Rehab with the 3 closest homes side by side ›
Higher-rated nursing homes within 10 miles
- Florida Presbyterian Homes · Lakeland · 5 stars · 2.8 mi
- Solaris Healthcare Plant City · Plant City · 5 stars · 9.7 mi
- The Manor at Carpenters · Lakeland · 4 stars · 2.5 mi
- The Club at Lake Gibson · Lakeland · 3 stars · 2.5 mi
Other Excelsior Care Group nursing homes in Florida
- Victoria Crossing Rehabilitation Center · Brandon · 4 stars
- Sun Harbor Healthcare · Port Charlotte · 4 stars
- Boca Circle Rehabilitation Center · Boca Raton · 3 stars
- Heartland Nursing & Rehab Center · Boynton Beach · 3 stars
- Isles of Boynton Nursing and Rehab Center · Boynton Beach · 3 stars
- West Volusia Healthcare and Rehabilitation Center · Deltona · 3 stars
Affiliation comes from CMS's affiliated-entity data, October 2026. All 33 Excelsior Care Group nursing homes ›
Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.