facebook tracking St. Ann's Community, Webster NY: CMS Ratings & Inspections
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St. Ann's Community

All states › New York › Webster › St. Ann's Community

920 Cherry Ridge Boulevard Webster, NY 14580 · Monroe County

(585) 697-6800

All 2 nursing homes in Webster, NY (2 take Medicaid)

Accepts Medicare Accepts Medicaid 72 certified beds Non profit

CMS certification number 335730 · See this home on Medicare Care Compare

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is St. Ann's Community a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for St. Ann's Community as of October 2026.

CMS rates it 4 out of 5 stars overall, above the New York average of 3.1. Inspectors issued 10 citations in the last three years. CMS reports no fines or payment denials in that time.

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing care per resident per day — hours Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours — per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care — hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover — Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover — Share of registered nurses who left over a year.
Administrators who left — Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds72
Residents per day 70 About 97% of beds filled, on average
OwnershipNon profit - Corporation
Payment acceptedMedicare and Medicaid
Certified sinceMarch 1992
Legal business nameST ANNS NURSING HOME COMPANY, INC

Paying for care at St. Ann's Community: Medicare and Medicaid

St. Ann's Community is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on September 10, 2025 and found 2 deficiencies. In total, inspectors issued 10 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 10 citations at St. Ann's Community across 3 inspection dates, 1 of them from complaint investigations. None were at the actual-harm or immediate-jeopardy levels; 10 were "potential for more than minimal harm" (D–F) and 0 were minimal (A–C). The most common areas cited were pharmacy service (3) and quality of life and care (2). The most serious was cited under the CMS rule to "create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted" (tag F0655, level E, May 8, 2024). 1 citation was under CMS's abuse, neglect and exploitation rules.

September 10, 2025 · 2 citations

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Nov 10, 2025)

DEnsure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

Potential for more than minimal harm · Nutrition and Dietary Deficiencies · Tag F0811 · Deficient, Provider has date of correction (Nov 10, 2025)

May 8, 2024 · 4 citations · includes complaint inspection

ECreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0655 · Deficient, Provider has date of correction (Jul 5, 2024)

DProvide appropriate treatment and care according to orders, resident’s preferences and goals.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0684 · Deficient, Provider has date of correction (Jul 5, 2024)

DEnsure that residents are free from significant medication errors.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0760 · Complaint inspection · Past Non-Compliance (Nov 22, 2023)

DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0761 · Deficient, Provider has date of correction (Jul 5, 2024)

August 29, 2022 · 4 citations

EDevelop and implement policies and procedures to prevent abuse, neglect, and theft.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 · Deficient, Provider has date of correction (Oct 21, 2022)

EEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Deficient, Provider has date of correction (Oct 21, 2022)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Deficient, Provider has date of correction (Oct 21, 2022)

DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0657 · Deficient, Provider has date of correction (Oct 21, 2022)

Questions to ask on a tour of St. Ann's Community

  1. CMS cited the home under its abuse and neglect rules on August 29, 2022. How are staff trained, and how are concerns reported?
  2. CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  3. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  4. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

CMS reports no fines or payment denials for this home in the last three years.

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 4/5 5/5 1/5 4/5
August 2026 5/5 4/5 5/5 4/5
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Location

Hospitals near St. Ann's Community

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 6.0 mi
    Rochester General Hospital Rochester
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 3h 53m for patients treated and sent home
  • 8.5 mi
    Highland Hospital Rochester
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 5h 4m for patients treated and sent home
  • 9.4 mi
    Rochester Psychiatric Center Rochester
    Emergency room

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Maplewood Nursing Home Webster · 1.8 mi away ★★★★★ Inspection 5/5 · Staffing — 74 beds · Medicaid
Penfield Place Penfield · 5.5 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 48 beds · Medicaid
Blossom Health Care Center Rochester · 5.6 mi away ★☆☆☆☆ Inspection 2/5 · Staffing 1/5 80 beds · Medicaid
St. Ann's Community Rochester · 5.8 mi away ★★★★☆ Inspection 4/5 · Staffing 4/5 470 beds · Medicaid
The Pearl Nursing Center of Rochester Rochester · 5.9 mi away ★☆☆☆☆ Inspection 1/5 · Staffing 1/5 120 beds · Medicaid

More nursing homes near St. Ann's Community ›   All nursing homes in Webster ›

Compare St. Ann's Community with the 3 closest homes side by side ›

Higher-rated nursing homes within 10 miles

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-york/webster/st-anns-community/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.