facebook tracking Elderwood at Hamburg, Hamburg NY: CMS Ratings & Inspections
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Elderwood at Hamburg

All states › New York › Hamburg › Elderwood at Hamburg

5775 Maelou Drive Hamburg, NY 14075 · Erie County

(716) 648-2820

All 2 nursing homes in Hamburg, NY (2 take Medicaid)

Cited for abuse Accepts Medicare Accepts Medicaid 166 certified beds For profit

CMS certification number 335679 · See this home on Medicare Care Compare

CMS abuse icon CMS marks this nursing home with its abuse icon. CMS shows the icon for homes with abuse citations in recent inspections: an abuse citation where residents were harmed (scope and severity G or higher) within the past year, or abuse citations at D or higher (potential for harm) in each of the last two years. Shown as of October 2026. Details on Care Compare.

Ratings come from CMS and are updated monthly; these are from October 2026. Check the latest inspection report and visit in person before you decide.

Is Elderwood at Hamburg a good nursing home? Reviews, ratings and inspection record

There are no official resident reviews of nursing homes: Medicare's Care Compare publishes inspections, staffing and quality data instead. Here is what that record shows for Elderwood at Hamburg as of October 2026.

CMS rates it 1 out of 5 stars overall, below the New York average of 3.1. Inspectors issued 19 citations in the last three years. CMS imposed 1 penalty, including $16,900 in fines, in that time. For short-term rehab patients CMS rates quality 5 out of 5; for long-term residents, 3 out of 5. Those results differ a lot, so ask about the unit your family member would be on. CMS currently shows its abuse icon for this home (see above).

Online reviews from families and residents are on Google Maps and other sites; they reflect individual experiences and aren't checked by CMS. The full inspection reports, including what inspectors observed, are on Medicare Care Compare.

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Compare with the 3 closest homes

Staffing

Nursing staff spend about 2.73 hours per resident per day at Elderwood at Hamburg, below the New York median of 3.57 (US median: 3.72). About 0.65 of those hours are from registered nurses. On weekends it falls to 2.34 hours, 15% below its all-week average. 76.9% of nursing staff left within a year (New York median 38.3%). High turnover can mean residents see unfamiliar caregivers; ask how long the nurses on the unit have worked there.

Nursing care per resident per day 2.73 hours
Below the New York median of 3.57 Registered nurses, licensed practical nurses and aides combined, from payroll records.
Registered nurse hours 0.65 per resident a day RNs handle assessments, medications and changes in condition.
Weekend nursing care 2.34 hours Per resident a day. A big drop from weekdays can mean thin weekend staffing.
Nursing staff turnover 76.9% a year Share of nursing staff who left over a year. Lower usually means steadier care.
Registered nurse turnover 65.4% a year Share of registered nurses who left over a year.
Administrators who left 0 in the past year Frequent leadership changes are worth asking about on a visit.

About this nursing home

Certified beds166
Residents per day 138 About 83% of beds filled, on average
OwnershipFor profit - Limited Liability company
Payment acceptedMedicare and Medicaid
Certified sinceJanuary 1985
Part of a chainElderwood
Legal business name5775 MAELOU DRIVE OPERATING COMPANY LLC

Paying for care at Elderwood at Hamburg: Medicare and Medicaid

Elderwood at Hamburg is certified for both Medicare and Medicaid. Medicare Part A can cover a short skilled-nursing or rehab stay here after a qualifying hospital stay of at least three inpatient days (observation days don't count), for up to 100 days per benefit period. Medicaid can pay for long-term care for residents who meet New York's income and asset rules. Being certified doesn't guarantee a Medicaid bed is open, so ask whether the home accepts residents whose Medicaid application is still pending.

In 2026 Medicare covers days 1–20 in full after the Part A deductible ($1,736 per benefit period); for days 21–100 you pay $217 a day; after day 100 you pay all costs. Medicare doesn't pay for long-term custodial care. Medicare's coverage rules.

Health inspections

The most recent standard inspection was on June 4, 2025 and found 4 deficiencies, plus 6 from complaint inspections in the same period. In total, inspectors issued 19 citations in the last three years.

Each citation has a scope and severity letter from A to L. A–C: potential for minimal harm. D–F: potential for more than minimal harm. G–I: actual harm. J–L: immediate jeopardy to resident health or safety.

What the inspections found

Over the last three years, inspectors issued 19 citations at Elderwood at Hamburg across 6 inspection dates, 9 of them from complaint investigations. 3 were at the actual-harm level (G–I), most recently on August 25, 2026. The most common areas cited were quality of life and care (9) and freedom from abuse, neglect, and exploitation (3). The most serious was cited under the CMS rule to "protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody" (tag F0600, level G, August 25, 2026). 3 citations were under CMS's abuse, neglect and exploitation rules.

August 25, 2026 · 4 citations · includes complaint inspection

GProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 · Complaint inspection · Deficient, Provider has plan of correction (Sep 28, 2026)

GProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Actual harm · Quality of Life and Care Deficiencies · Tag F0742 · Complaint inspection · Deficient, Provider has plan of correction (Sep 28, 2026)

DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0584 · Complaint inspection · Deficient, Provider has plan of correction (Sep 28, 2026)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has plan of correction (Sep 28, 2026)

January 22, 2026 · 2 citations, includes actual harm · includes complaint inspection

GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Feb 23, 2026)

DEnsure services provided by the nursing facility meet professional standards of quality.

Potential for more than minimal harm · Resident Assessment and Care Planning Deficiencies · Tag F0658 · Complaint inspection · Deficient, Provider has date of correction (Feb 23, 2026)

August 28, 2025 · 1 citation · includes complaint inspection

DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 · Complaint inspection · Deficient, Provider has date of correction (Oct 3, 2025)

June 4, 2025 · 4 citations

DHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0561 · Deficient, Provider has date of correction (Jul 18, 2025)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Jul 18, 2025)

DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0690 · Deficient, Provider has date of correction (Jul 18, 2025)

DProvide safe, appropriate pain management for a resident who requires such services.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0697 · Deficient, Provider has date of correction (Jul 18, 2025)

October 3, 2023 · 6 citations · includes complaint inspection

DHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Potential for more than minimal harm · Resident Rights Deficiencies · Tag F0550 · Deficient, Provider has date of correction (Nov 22, 2023)

DEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Potential for more than minimal harm · Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 · Deficient, Provider has date of correction (Nov 22, 2023)

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Complaint inspection · Deficient, Provider has date of correction (Nov 22, 2023)

DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0689 · Complaint inspection · Deficient, Provider has date of correction (Nov 22, 2023)

DEnsure medication error rates are not 5 percent or greater.

Potential for more than minimal harm · Pharmacy Service Deficiencies · Tag F0759 · Deficient, Provider has date of correction (Nov 22, 2023)

BPost nurse staffing information every day.

Potential for minimal harm · Nursing and Physician Services Deficiencies · Tag F0732 · Deficient, Provider has date of correction (Nov 22, 2023)

October 13, 2021 · 2 citations

DProvide care and assistance to perform activities of daily living for any resident who is unable.

Potential for more than minimal harm · Quality of Life and Care Deficiencies · Tag F0677 · Deficient, Provider has date of correction (Nov 30, 2021)

BEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Potential for minimal harm · Nutrition and Dietary Deficiencies · Tag F0804 · Deficient, Provider has date of correction (Nov 30, 2021)

Questions to ask on a tour of Elderwood at Hamburg

  1. Inspectors cited the home at the actual-harm level on August 25, 2026 under the rule on freedom from abuse, neglect, and exploitation. What changed afterwards, and can I see the plan of correction?
  2. CMS cited the home under its abuse and neglect rules on August 25, 2026. How are staff trained, and how are concerns reported?
  3. CMS rates staffing 1 out of 5. How many residents does each nurse aide care for on day, evening and night shifts?
  4. Nursing staff turnover was 76.9% a year. How many of the staff come from agencies?
  5. Do you have a Medicaid bed open now, and will you admit someone whose Medicaid application is still pending?
  6. When is the first care-plan meeting, and can family attend?

Questions come from this home's CMS data: its inspections, staffing and ownership record.

Fines and payment denials

1 penalty in the last three years, including $16,900 in fines.

DateTypeAmount or length
Jan 22, 2026 Fine $16,900

Rating history

CMS monthOverallInspectionStaffingQuality
October 2026 1/5 2/5 1/5 4/5
August 2026 3/5 3/5 2/5 3/5
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Location

Hospitals near Elderwood at Hamburg

The Medicare-certified hospitals closest to this nursing home, with their CMS data. Ask the home which hospital it usually sends residents to.

  • 7.6 mi
    Mercy Hospital Buffalo
    Emergency room ★★☆☆☆ Medicare overall 2 of 5
    Median ER visit 5h 7m for patients treated and sent home
  • 7.8 mi
    Western Ny Childrens Psychiatric Center West Seneca
    Emergency room
  • 9.5 mi
    Kaleida Health Buffalo
    Emergency room ★★★☆☆ Medicare overall 3 of 5
    Median ER visit 3h 50m for patients treated and sent home

Hospital ratings, ER visit times and more at Hospitals In Each State
Source: CMS Care Compare. Distances are approximate.

Nearby nursing homes

Autumn View Health Care Facility Hamburg · 0.4 mi away ★★★★★ Inspection 5/5 · Staffing 3/5 230 beds · Medicaid
Father Baker Manor Orchard Park · 4.0 mi away ★★★☆☆ Inspection 2/5 · Staffing 5/5 160 beds · Medicaid
Fox Run at Orchard Park Orchard Park · 4.8 mi away ★★★★★ Inspection 5/5 · Staffing 5/5 60 beds · Medicaid
Mercy Hospital Skilled Nursing Facility Lackawanna · 6.1 mi away ★★★★★ Inspection 4/5 · Staffing 5/5 84 beds · Medicaid
Eden Rehabilitation Nursing Center Eden · 6.4 mi away ★★★★★ Inspection 5/5 · Staffing 4/5 40 beds · Medicaid

More nursing homes near Elderwood at Hamburg ›   All nursing homes in Hamburg ›

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Other Elderwood nursing homes in New York

Affiliation comes from CMS's affiliated-entity data, October 2026. All 17 Elderwood nursing homes ›

Source: CMS Provider Data Catalog (provider information, health deficiencies, penalties), October 2026. Inspection citations and penalties cover the last three years. Nursing Homes In Each State is independent and not affiliated with CMS or Medicare. About the data · Report a problem with this listing. Is this your nursing home? Feature it here.

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https://www.nursinghomesineachstate.com/new-york/hamburg/elderwood-at-hamburg/ · Data: CMS, October 2026 · Nursing Homes In Each State, not affiliated with CMS or Medicare.